Director, Access Services (Tenure Track)

Director leads a complex, multi-functional service portfolio that typically includes circulation, interlibrary loan and document delivery, course reserves (physical and digital), stacks management, patron account services, and related user-facing operations. The role also oversees service desks, student employee programs, equipment or technology lending, and library facilities coordination among multiple locations. This role is both operational and transformational, requiring a leader who can maintain high-quality day-to-day service delivery while advancing long-term innovation. The Director will help shape the future of access services through service redesign, assessment, automation, analytics, and emerging technologies, including AI, where they can improve services and staff workflows. As a member of the library's leadership team, the Director contributes to strategic planning, organizational effectiveness, policy development, change leadership, and cross-campus collaboration in support of the University's research, teaching, and learning mission. KEY RESPONSIBILITIES Provide long-range strategic leadership for Access Services by applying systems thinking and leading organizational change to align services with institutional and library priorities. Advance service innovation, policy development, emergency planning and response, and organizational effectiveness in response to evolving research needs, user expectations, and scholarly communication trends. Direct core operations including circulation,resource sharing, course reserves, stacks management, service desks, and patron services. Ensure reliable, equitable, and continuous access to collections across physical, digital, and remote environments. Lead administration and optimization of integrated library systems (ILS/LSP) and related access technologies (e.g., Alma, ILLiad, etc.). Partner with Digital Services to enhance discovery, fulfillment, resource sharing, and user access through automation and emerging technologies, including AI-enabled workflows. Ensure Access Services policies and operations comply with copyright, privacy, accessibility, and other applicable laws, regulations, and institutional policies. Design and lead assessment strategies using qualitative and quantitative data to evaluate collection assessment projects, service effectiveness, user experience, and operational performance. Use assessment findings to drive continuous evaluation and improvement, planning, decision-making, and leadership reporting. Develop and manage departmental budgets, staffing models, and resource allocation. Identify efficiencies and align financial, technological, and human resources with strategic service priorities. Supervise professional staff and student employees. Lead recruitment, training, performance management, and professional development while fostering an inclusive, collaborative, and change-ready workplace culture. Partner with academic units, IT, student services, and administrative departments to enhance user experience. Represent the library in consortial, regional, and national initiatives related to access services and resource sharing. Contribute to library leadership governance and strategic initiatives. Engage in professional organizations, scholarship, presentations, and service, with emphasis on advancing access services in research library contexts. REQUIRED QUALIFICATIONS Master's or advanced degree (foreign equivalent or higher) in a relevant field, with a combination of education and experience commensurate with the requirements of this position Minimum of 3 years of progressively responsible experience in an academic or research library. Demonstrated leadership and supervisory experience managing complex access services library operations and initiatives. Record of professional activities, including scholarly activities, presentations, or engagement in professional organizations, demonstrating the potential to meet the Libraries? requirements for promotion and tenure. PREFERRED QUALIFICATIONS Experience in a major research university library. Experience managing large-scale or multi-location access services operations. Familiarity with resource sharing, consortial borrowing systems, shared print repositories, or other multi-institution environments. Experience applying technology, workflow automation, data analytics, or emerging technologies, including AI, to improve library operations and services. It's rare for anyone to fulfill every criterion perfectly; we strongly encourage you to apply if your experience and skills align well with the qualifications mentioned. This position is for Stony Brook University internal only Application Instructions About the Libraries The University Libraries are an essential partner in Stony Brook University?s mission of global leadership in research, discovery, and learning, positioning ourselves as the hub of collaboration, digital innovation, open scholarship, and creativity. We provide the best possible access to a wide-range of resources in multiple formats and world-renowned special collections and actively contribute to student success and faculty productivity through teaching and research services in alignment with the University?s strategic priorities. Our strategic vision is to embrace innovation and AI as key components in achieving our goals. As the largest academic research library on Long Island, the Libraries serve as a vital resource for regional and global communities. The Libraries? strategic plan can be found here: https://guides.library.stonybrook.edu/strategic-plan-2024 The University Libraries play a key role in advancing the University?s commitment to fostering an environment of accessibility, belonging, and fairness across our spaces, collections, services, and outreach. We are strongly dedicated to these values in our hiring, training, and daily work practices?creating a culture where differences are recognized, respected, and celebrated. We welcome candidates who genuinely embrace the empathy, courage, self-reflection, and intentionality of a diverse and inclusive workplace to apply. Special Notes This is a twelve month open rank faculty position. Open immediately; salary $104,175 plus $4,150 location pay. For this position, we are unable to sponsor candidates for work visas. This is a tenure-track position. FLSA Exempt position, not eligible for the overtime provisions of the FLSA. Internal search. Anticipated Start Date: As soon as possible. **?First consideration will be given to applications received by September 30, 2026 , at 11:59 PM Eastern Time.? Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor?s Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov. Stony Brook University is 100% tobacco-free as of January 1, 2016. See our policy and learn more at stonybrook.edu/tobaccofree. Application Instructions for online submission: ? Application letter explaining your qualifications, relevant experience, and relevant research interests ? Curriculum vitae. ? 3 references (contact information only). References will only be contacted for the finalist. For questions regarding this position, please contact the search committee chair, Laurel.scheinfeld@stonybrook.edu . Stony Brook University is committed to creating and maintaining a workplace and educational environment that is safe, accessible, and free of all forms of discrimination, sexual misconduct or research misconduct, among other infractions. In support of this commitment, certain candidates for employment will be required to disclose such employment-related misconduct findings and pending investigations or proceedings, and final candidates for certain faculty and staff positions will authorize their current and previous employer(s) from the last seven (7) years to disclose such information to the University. Employment is contingent on your full and complete disclosure on these matters. In the event that you fail to disclose any such matter or in the event of an unsatisfactory outcome of the disclosure and review process, an offer of employment may be revoked at SBU's sole discretion. If SBU becomes aware of a failure to disclose or misrepresentation of any such matter after your employment commences, you may be subject to discipline, up to and including termination. The selected candidate must successfully clear a background investigation. In accordance with the Title II Crime Awareness and Security Act, a copy of our crime statistics is available upon request by calling (631) 632- 6350. It can also be viewed online at the University Police website at http://www.stonybrook.edu/police. Application Process This institution is using Interfolio's Faculty Search to conduct this search. Applicants to this position receive a free Dossier account and can send all application materials, including confidential letters of recommendation, free of charge. Equal Employment Opportunity Statement Stony Brook University is committed to excellence in diversity and creating an inclusive learning, and working environment. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, familial status, sexual orientation, gender identity or expression, age, disability, genetic information, veteran status, and all other protected classes under federal or state laws. If you need a disability-related accommodation, please get in touch with the Office of Equity and Access at (631) 632-6280. Stony Brook University is committed to creating and maintaining a workplace and educational environment that is safe, accessible, and free of all forms of discrimination, sexual misconduct, or research misconduct, among other infractions. In support of this commitment, certain candidates for employment will be required to disclose such employment-related misconduct findings and pending investigations or proceedings, and final candidates for certain faculty and staff positions will authorize their current and previous employer(s) from the last seven (7) years to disclose such information to the University. Employment is contingent on your full and complete disclosure on these matters. In the event that you fail to disclose any such matter or in the event of an unsatisfactory outcome of the disclosure and review process, an offer of employment may be revoked at SBU's sole discretion. If SBU becomes aware of a failure to disclose or misrepresentation of any such matter after your employment commences, you may be subject to discipline, up to and including termination. Stony Brook University is committed to excellence in diversity and creating an inclusive learning, and working environment. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, familial status, sexual orientation, gender identity or expression, age, disability, genetic information, veteran status, and all other protected classes under federal or state laws. If you need a disability-related accommodation, please get in touch with the Office of Equity and Access at (631)632-6280. Stony Brook University is committed to creating and maintaining a workplace and educational environment that is safe, accessible, and free of all forms of discrimination, sexual misconduct, or research misconduct, among other infractions. In support of this commitment, certain candidates for employment will be required to disclose such employment-related misconduct findings and pending investigations or proceedings, and final candidates for certain faculty and staff positions will authorize their current and previous employer(s) from the last seven (7) years to disclose such information to the University. Employment is contingent on your full and complete disclosure on these matters. In the event that you fail to disclose any such matter or in the event of an unsatisfactory outcome of the disclosure and review process, an offer of employment may be revoked at SBU's sole discretion. If SBU becomes aware of a failure to disclose or misrepresentation of any such matter after your employment commences, you may be subject to discipline, up to and including termination. $104,175 plus $4,150 location pay