Director Accessibility Services

Job Overview

Provide direction for and coordination of digital, electronic, and communication access auxiliary aids, services, and programs as required by federal and local mandates, to ensure access of students, employees, and guests with disabilities in all aspects of the university experience. Develop policies and procedures that promote an institutional commitment to understanding and addressing access needs on campus and in the digital and electronic campus environment.

Essential Functions

• Ensure that the university has appropriate policies, procedures, and personnel to support the delivery of digital and electronic access accommodations as required by federal, state, and local laws for students, employees, and visitors across all campuses.
• Maintain compliance with federal and state mandates regarding accommodation of qualified individuals with disabilities, including the Americans with Disabilities Act (ADA) Title II Requirements, Section 504 and 508 of the Rehabilitation Act, Web Content Accessibility Guidelines (WCAG), and other relevant state and federal laws and guidelines.
• Collaborate with Digital Technology Solutions, Marketing and Communications, the Center for the Enhancement of Teaching and Learning, and other university partners to research current trends in assistive and accessible technology and participate in strategic planning for the Accessibility Network.
• Recommend appropriate assistive technology, hardware, and/or specialized software based on the evaluation of individual needs; develop and deliver training to support students and employees in using assistive and accessible technology effectively.
• Work within appropriate divisional financial procedures to initiate and manage service agreements and invoices with third-party vendors delivering digital accessibility solutions essential to daily operations.
• Design and implement data collection and assessment strategies to evaluate and enhance the effectiveness of accessibility services.
• Develop and oversee an annual budget and collaborate with the divisional business affairs unit to analyze data, calculate expense projections, and draft reports to ensure efficiency of services and forecast cost estimates for service delivery.
• Provide direct and/or indirect supervision to exempt and non-exempt staff as well as third-party contractors, including hiring, performance evaluations, disciplinary action, and approval of time off.
• Perform related duties based on departmental need. This job description is subject to change.

Required Education

Bachelor's Degree in Education, Rehabilitation Counseling, Instructional/Curriculum Design, Social Work, Information Technology, Communications, ASL/English Interpretation, Linguistics or related field. Nine (9) years of relevant work experience and/or other specialized training can be used in lieu of education requirement.

Required Experience

Five (5) years of related professional experience digital or electronic accessibility; instructional design or instructional technology; communication access service (ASL Interpreting/CART or Speech to Text); special education; rehabilitation counseling; accessible design; or a related field.