Director Admissions-Visits and Event Experience, Admissions, Enrollment Management

Job Details

Job Title: Director Admissions-Visits and Event Experience, Admissions, Enrollment Management

Posting Start Date: 3/6/26

Work Arrangement: Hybrid

Current UC employees must apply internally via SuccessFactors

Next Lives at the University of Cincinnati

Founded in 1819, the University of Cincinnati ranks among the nation’s best urban public research universities. Home to more than 53,600 students, 12,000 faculty and staff, and over 360,000 living alumni, UC, a Carnegie 1 institution, combines research prowess with a physical setting The New York Times has called “the most ambitious campus design program in the country." UC's momentum has never been stronger as the anchor of the Cincinnati Innovation District, the oldest cooperative education (co-op) program in the country with students earning $94 million annually through paid experiences, an academic health system, and as a member of the Big 12 Conference. The university contributes $10.6 billion in economic impact to the city and $22.7 billion to the state of Ohio. At UC, next is all of us. Learn more at uc.edu.

UC is a mission-driven organization where we are committed to student success and positively transforming the community through scholarship and service. We thrive on innovation, making an impact, and fostering an environment where staff and faculty are key contributors to UC’s success.

Job Overview

Enrollments Management Office of Admissions is hiring a Director of Admissions Visits & Event Experience who will serve as the strategic and operational leader for all prospective student visit experiences and major recruitment events. This role shapes the first impression for thousands of students and families each year, ensuring the University of Cincinnati delivers welcoming, high-impact, and brand-aligned experiences that drive interest, enrollment, and yield. The Director oversees the full portfolio of campus visits, tours, and signature events; leads the Welcome Center; manages professional and student staff teams; and aligns visitor experiences with institutional enrollment goals. The successful candidate is an experienced leader with a passion for student engagement and a track record of designing exceptional visit experiences. They bring strong operational discipline, creativity, and a commitment to service excellence. They thrive in collaborative environments and are energized by fast-paced, high-volume work that directly impacts enrollment outcomes.

Please take a moment to review the information about the position shared by our AVP of Admissions, De' Recco Lynch.

https://www.loom.com/share/ab3665c7c28442b9b627c8bdb2fe7a7c

https://docs.google.com/document/d/1tf1kQUOMSzTZYj2I67NFg5gtV_9-sTE5hxUndOgGvHM/edit?usp=sharing

Essential Functions

New Student Experience Strategy

• Own and evolve the university’s visit and event strategy across the new student and yield recruitment funnel
• Design experiences that convert interest into enrollment and commitment
• Ensure all visits and events reinforce UC’s brand, value proposition, and sense of belonging

Visits & Welcome Center Operations

• Oversee daily visit programming, tours, and on-campus experiences
• Lead Welcome Center operations including front desk services for guests, families, and partners
• Set service standards, training models, and experience expectations

Event Leadership

• Lead all Central Admissions events, including:
  • Daily visits
  • all recruitment and yield events across all populations
  • Decision Day
  • EM Update Day
  • Special yield and pipeline programming
• Partner with EM offices on shared enrollment events and initiatives

Operational & Team Leadership

• Directly supervise professional staff and student employees supporting visits and events
• Establish staffing models, schedules, training, and performance expectations
• Build scalable systems that reduce burnout and increase consistency

Budget & Vendor Management

• Manage event and visit budgets, contracts, and vendor relationships
• Optimize spend toward highest-yield experiences

Data, Assessment & Continuous Improvement

• Use visit, event, and yield data to refine strategy
• Track conversion, attendance, satisfaction, and ROI
• Produce reports and insights for AVP and EM leadership

Required Education

Bachelor’s Degree

Required Experience

• Seven (7) years of admissions experience.
• Previous supervisory experience.

Additional Qualifications Considered

• Master’s Degree.
• Experience with Slate or other relevant CRM tools.

Application Process

Please read these details in FULL!!

If all materials are not submitted properly you will not be considered for the candidacy.

To be considered for the Director of Admissions Visits position, please complete all required application components listed below:

1. Submit Your Application

• Fill out the full online application form.

2. Upload Required Documents

• Resume
• Include a cover letter outlining your interest in the role and relevant experience. Within your cover letter, please also include a link to a pre-recorded video response (5 minutes or less), uploaded to YouTube (unlisted), Vimeo, OneDrive, or a similar platform, where you answer the following prompt:
  1. Walk us through an event or visit program you built or significantly redesigned. What was the measurable outcome tied to your work — whether that was conversion, attendance, lead generation, or engagement?
  2. Describe how you've used data to make a decision about event or experience programming. What did you change and why?
  3. Tell us about a time you managed competing operational demands during a high-stakes or high-volume event period. How did you prioritize and what was the result?
  4. Give an example of how you've built or developed a team. How have you helped someone on your team grow professionally?

Physical Requirements/Work Environment - Office environment/no specific unusual physical or environmental demands.

Compensation and Benefits

UC offers an exceptional benefits package designed to support your well-being, financial security, and work-life balance. UC Benefits Eligibility may vary by position and FTE status. Highlights include:

Salary/Hourly Pay Rate Information: $90,000 -$95,000

Comprehensive Tuition Remission

UC provides tuition remission for you and your eligible dependents, covering tuition costs for nearly all undergraduate and graduate programs offered by the university.

Robust Retirement Plans

As a UC employee, you won’t contribute to Social Security (except Medicare). Instead, you’ll choose between state pension plans (OPERS, STRS) or an Alternative Retirement Plan (ARP), with UC contributing 14–18% of your salary based on position.

Real Work-Life Balance

UC prioritizes work-life balance with a generous time-off policy, including:

Vacation and sick time

11 paid holidays and additional end-of-year paid time off (Winter Season Days)

6 weeks of paid parental leave for new parents

Additional Benefits Include:

• Competitive salary range of $90,000 - $95,000 based on qualifications and experience
• Comprehensive health coverage (medical, dental, vision, prescription)
• Flexible spending accounts & wellness programs
• Professional development & mentorship opportunities

To learn more about why UC is a great place to work, please visit our Careers Page.