Director, Auxiliary Services and Campus Scheduling

Northeast Ohio Medical University's (NEOMED) Office of Human Resources NEOMED is a mission-driven, community-based medical university committed to educating health professionals, advancing discovery, and improving the health of our region. We are seeking a Senior Benefits Specialist in the Office of Human Resources who wants to contribute to meaningful work in a collaborative academic environment. At our organization, we are committed to fostering a collaborative and team-oriented environment that is essential to fulfilling our mission. We believe every employee should feel appreciated, valued, and empowered. To maintain a supportive organizational culture, we seek individuals whose values align with our mission and who thrive in a team-based approach. We encourage individuals whose values align with this collaborative approach to apply. Starting Salary Range: $70,117 – $84,141, commensurate with experience. Benefits & Perks NEOMED is committed to supporting your health, well-being, and long-term success—both at work and beyond. Our comprehensive benefits package is designed to help you thrive. Healthcare Coverage Competitive medical, dental, and vision insurance through Medical Mutual Flexible Spending Account (FSA) or Health Savings Account (HSA) Short-and long-term disability coverage, Long-term care coverage options, and Life insurance Retirement State retirement plan with 14% employer matching to help you plan for the future Paid Time Off Generous vacation and sick leave, in addition to 11 paid holidays each year Additional Benefits Hybrid work environment (up to two remote days per week after six months) (Policy#3349-7-151) Educational benefits with our partner universities (Policy#3349-07-45) Ongoing investment in your professional growth through on-site training and Lean Six Sigma certification Employee wellness activities and initiatives that support a healthy work-life balance Summary: Directs daily campus auxiliary operations including dining and conference services, vending, bookstore, and print shop. Manages tenant leasing services for the NEW Center and Medical Office Building. Direct the campus scheduling and space utilization process. Principal Functional Responsibilities: Auxiliary Operations Management: Manage the daily operations of NEOMED's auxiliary units. Responsibilities include working collaboratively with the contracted food service and coffee shop providers; overseeing conference services, including campus events and external rentals; and coordinating with the campus vending contractors. Coordinate and communicate maintenance and repair requests to Campus Operations, and support compliance with University safety and access policies and procedures. Meet regularly with auxiliary staff to evaluate operations, review schedules, resolve issues, and identify opportunities to improve efficiency. Campus Scheduling and Space Utilization: Lead and collaborate with the University Registrar to establish, maintain, and regularly communicate a centralized University scheduling system for academic programming, University events, and external rentals. Maintain processes for academic classroom scheduling, room availability, scheduling conflicts, and rental requests to support efficient use of campus space. Conduct periodic audits of campus rooms to assess usage and identify opportunities to maximize space utilization. Leasing Management: Coordinate the administration and operations of University-leased properties and spaces, including medical and dental office tenants. Establish and maintain positive tenant relations; coordinate lease documentation and agreement execution; arrange rent invoicing; market vacant space; and coordinate property-related operational needs, including maintenance and repair requests, with appropriate University departments. Communicate applicable University safety and access policies and procedures to tenants and coordinate follow-up as needed. Relay campus project information to tenants. Direct Leadership: Directly oversee the daily administrative operations of the University Bookstore and University Print Shop, including staff supervision, work assignments, service quality, workload coordination, and efficient day-to-day operations. Administer business plans, prepare budgets, and provide financial reporting. Administrative and Operational Coordination: Communicate with the Senior Vice President for Operations and Finance as directed. Meet routinely with Campus Operations and Campus Police/Safety. Collaborate with relevant academic and administrative departments on service needs, operational priorities, policies, budgets, vendor issues, and improvements within assigned responsibilities. Serve as a member of the Operations and Finance team and as a liaison to, and member of the Campus Emergency Planning Group. Miscellaneous Duties: Perform other duties as assigned. Qualifications: Bachelor's degree in Business Administration, Facilities Management, Real Estate Management, Hospitality Management, Public Administration, or a related field. An equivalent combination of education and progressively responsible relevant experience may be considered. Preferred Qualifications: Master's degree in Business Administration (MBA), Facilities Management, Public Administration, or a related field. Familiarity with retail practices and procedures. Strong people and public relations skills. Physical Requirements: Must be able to utilize a phone, computer, and other office equipment. To apply, visit https://neomed.peopleadmin.com/postings/7337 NEOMED is committed to providing equal employment opportunities to qualified applicants without discrimination on the basis of age, color, disability, gender identity or expression, genetic information, national origin, race, religion, sex, sexual orientation, transgender status, status as a parent during pregnancy and immediately after the birth of a child, status as a parent of a young child, status as a foster parent, veteran status or any other category protected by applicable state or federal law. As an Equal Opportunity Employer, NEOMED also affirms its commitment to nondiscrimination in its employment policies and practices. In compliance with Title IX (20 U.S.C Sec. 1681 et seq.), NEOMED prohibits sex discrimination, including sexual harassment.