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Director, Counseling Services

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Buffalo, New York

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Director, Counseling Services

Director, Counseling Services

Position Information

Position Title: Director, Counseling Services
Department: Counseling Services

Position Summary

The Division of Student Life at The University at Buffalo seeks a compassionate, visionary and collaborative leader to serve as our next Director of Counseling Services. Reporting to the Assistant Vice President for Health & Wellness, the Director provides strategic and administrative leadership for a comprehensive university counseling center that promotes student well-being and academic success through brief mental health services, crisis intervention, educational programming, and campus community consultation. As a member of the Wellness Team, you will help play a vital role in promoting mental health, wellbeing and success of UBs diverse student community.

Key Responsibilities Include:

  • Provide strategic leadership, supervision, and direction for all Counseling Services operations, including individual and group counseling, crisis intervention, outreach, consultation, and training programs.
  • Develop and implement short- and long-term goals aligned with the universitys mission of fostering a healthy campus environment.
  • Manage a multidisciplinary team of licensed mental health professionals, administrative staff, graduate trainees, and interns.
  • Ensure compliance with ethical standards, state regulations, and accreditation requirements.
  • Oversee departmental budgets, resource allocation, and continuous quality improvement initiatives.
  • Collaborate with campus partners including Health Services, Campus Living, Health Promotion, Accessibility Resources, and academic departments to coordinate comprehensive student support.
  • Lead data-informed assessment of programs and services to enhance student outcomes and inform strategic planning.
  • Serve as a campus expert on student mental health and wellness issues, representing UB in system-wide and national professional organizations.
  • Champion diversity, equity, inclusion, and belonging in clinical practice, staff development, and student engagement.

About Student Life

Student Life is dedicated to creating a student-centered environment that fosters engagement, well-being, and success. Guided by four strategic priorities-student engagement, health and wellness, personalized support, and advancing diversity, equity, inclusion, and justice-we provide transformative experiences that empower students to grow, lead, and thrive. As a member of Student Life, youll join a team of passionate professionals united by shared values and a commitment to student success. We think big, act boldly, and pursue excellence with purpose. Together, we build inclusive communities, champion discovery, and celebrate the achievements that shape the UB experience.

Learn more:

University at Buffalo is an affirmative action/equal opportunity employer and, in keeping with our commitment, welcomes all to apply including veterans and individuals with disabilities.

Minimum Qualifications

  • Masters degree from a regionally accredited university in counseling, counselor education, psychology or a closely related field with a minimum of 4 years of experience.
  • License eligible in the state of New York with the expectation of being licensed within 1 year of hire.
  • A minimum of 4 years of experience in a clinical/counseling position at a college counseling center or related experience with similar population with at least two years in a clinical and/or supervisory capacity.
  • Demonstrated experience in team leadership and supervision.

Preferred Qualifications

  • A Doctoral degree in Psychology is preferred.
  • Progressive leadership experience in a university counseling center or comparable mental health service.
  • Familiarity with Titanium electronic records system is highly desirable.
  • Understanding of shifting college student demographics and their associated psychological challenges, including mental and behavioral health needs.
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