"Director, Employee Benefits"

Director, Employee Benefits

Company: Community College of Philadelphia

Job Location: Philadelphia

Category: Human Resources

Type: Full-Time

Job Description: Reporting to the Associate Vice President, Human Resources, the Director, Employee Benefits is responsible for the overall implementation, administration and communication of the College's retirement, health and welfare benefit programs. The Director provides leadership in the development of new initiatives to establish competitive and cost-effective benefits programs, while ensuring compliance with all applicable laws, regulations and collective bargaining agreements. This position maintains collaborative partnerships with benefit vendors, insurance carriers, brokers and third-party administrators to ensure adherence to contractual terms and delivery of services.

#ID23

Required Qualification:

• Bachelor's degree required. Any and all degree(s) must be from a regionally accredited institution of higher learning.
• Six (6) years of progressively responsible experience in employee benefits administration required.
• Previous management experience required.
• Demonstrated knowledge of local, state, and federal laws and regulations as they pertain to the duties and responsibilities of the position required.
• Excellent verbal and written communication skills required.
• Ability to multi-task and establish priorities in a rapidly changing environment required.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Excellent organizational skills required; accuracy and attention to detail required.
• Ability to demonstrate initiative, responsibility and flexibility required.
• Ability to use working knowledge of working environment to meet established goals and objectives required.
• Proficiency in MS Office including MS Word and Excel required.
• Ability to maintain sensitivity, understanding and respect for a diverse academic environment, inclusive of students, faculty, and staff of varying social, economic, cultural, ideological and ethnic backgrounds required.

Preferred Qualifications:

• Bachelor's degree in human resources or a related field preferred.
• Experience working in higher education preferred.
• Human resources experience within a unionized environment preferred.
• Proficiency in enterprise wide systems such as Banner preferred.

Specific Responsibilities:

• Plan, direct and supervise all activities relating to the administration and maintenance of employee benefits programs.
• Develop, implement and control programs in a manner that ensures cost effectiveness, market competitiveness and internal equity among employees.
• Provide leadership in the development of new initiatives to establish competitive and cost-effective benefits programs.
• Ensure that programs adhere to current regulations and support the organization's strategic objectives.
• Evaluate and recommend new or modified benefit plan design, policies and procedures; updating plan documentation and communicating any changes to faculty and staff.
• Evaluate current programs to ensure compliance with governmental regulations and competitiveness with other organizations.
• Identify trends that could affect organizational objectives and/or operational resources.
• Interpret appropriate laws and policies and advise management, employees and retirees accordingly.
• Provide leadership, training, and guidance to direct reports.
• Maintain collaborative partnerships with benefit vendors, insurance carriers, brokers and third-party administrators to ensure adherence to contractual terms and delivery of service.
• Ensure compliance with federal, state and local laws and regulations in the administration of benefit plans.
• Ensure effective and accurate communications of benefit programs to College employees.
• Respond to employee and retiree inquiries, concerns and problems; meet with employees and College administrators to resolve benefit-related problems.
• Manage the faculty sabbatical process in accordance with the College's collective bargaining agreement.
• Provide oversight of processes related to unemployment compensation claims, including the submission of required documents, and College representation at local unemployment hearings.
• Works in collaboration with the Director of the Equal Education and Employment office on ADA accommodation requests and participates in interactive discussions, as needed.
• Conduct benefit review sessions with new employees, current employees, retirees and terminating faculty and staff as needed.
• Oversee updates to benefit-related content on the HR department webpages.
• Oversee processes related to billing and auditing for the benefits area; prepare weekly, monthly, quarterly and annual reports.
• Conduct ongoing assessment and identify trends related to benefit utilization and claims.
• Provide budget oversight for employee benefit expenses; review and approve vendor invoices and payments; conducting audits as needed.
• Resolve administrative problems with carriers; meeting with vendors on a quarterly basis to ensure plan objectives are being met and address any challenges.
• Develop and implement a comprehensive wellness program to support the mental and physical health of College employees.
• Manage annual open enrollment for medical, prescription drug, dental and flexible spending programs.
• Oversee monthly new hire benefit sessions related processes.
• Oversee the distribution of the annual Total Compensation statements.
• Oversee leave of absence and workers' compensation programs.
• Serve as resource on benefits issues during contract negotiations.
• Deliver quality customer service to both internal and external constituents in a professional, helpful and courteous manner.
• Other duties as assigned.

Apply Now