Brief Description of Duties

The Director of Enterprise Infrastructure is responsible for collaborating in the development and maintenance of the information technology infrastructure at the University and for coordinating with the supporting service provisions by external third parties. The Incumbent provides guidance, coordination and support of all network related services for the University community. The Incumbent works under the direct supervision of the Associate Vice President of Enterprise Services with general…

oversight provided by the Vice President of Information Services Management (ISM). In addition, the Incumbent works closely with other managers and staff in the ISM department, as well as other leaders throughout the University, to advance program goals and achieve strategic outcomes.

Essential Duties and Responsibilities

Collaborates on the development of ISM procedures, standards, and controls for system administration, operation, and overall performance improvement.
Manages system administration and projects related to the network operations system.
Manages and provides overall tier 3 support to the University ecosystem.
Works with management to plan and/or coordinate internal and external resources to achieve various project goals.
Maintains servers, routers, switches, wireless devices and other hardware and associated software to support the normal business requirements and standards as well as during extensive periods of growth and change.
Monitors systems performance and reports and identifies and resolves issues.
Coordinates and supervises tier 3 service technicians to support ISM systems.
Participates in the identification, installation, and deployment of new software applications.
Implements hardware upgrades and manages change control.
Maintains inventory of networking and data center related equipment.
Recommend technological improvements or enhancements that will contribute to increased efficiency.
Works closely with management to determine and facilitate technology initiatives.
Manages assigned internal ISM support staff sets up performance standards, evaluates performance, helps with corrective measures, takes action regarding unsatisfactory performance, and assists with the continuous professional development of assigned staff.
Participates in the selection and management of necessary technology (equipment, systems, and applications), vendors, consultants, etc.
Provides a variety of related duties as assigned.

Minimum Job Requirements

Bachelor's degree in computer science or related field and/or commensurate experience working in similar positions.
At least 10 years of direct experience in IT infrastructure, network engineering and/or tier 3 technical support.
Microsoft Certified IT Professional Certification.

This is a Preview Listing…

You must sign in to see the full job description, and to apply.

Manage / Upgrade this job to a Full Job Listing.

Find Your Best Opportunity

Tell them AcademicJobs.com sent you!

Director, Enterprise Infrastructure

University of the District of Columbia

4200 Connecticut Ave NW, Washington, DC 20008, USA

Brief Description of Duties

This is a Preview Listing…

Related Jobs

Related Research Grants

Grants to USA Physician Assistants and PA Teaching Faculty to Assess the Impact of Oral Health Curriculum for PA Training Programs

Grants to USA, Canada, and International Organizations for Activities to Advance Education and Healthcare Equity

Grants to USA Nonprofits, For-Profits, IHEs, and Agencies for Projects Related to Research Security

Grants to USA Nonprofits for Humanitarian Projects to Enhance the Living Conditions of Vulnerable People

Grants to USA Nonprofits to Support Family Values, Promote Healthcare, and Assist the Disadvantaged

Grants to USA, Canada, and International Individuals for Research to Cure Fragile X Syndrome

Grants to USA Nonprofits and Educational Programs for Projects to Enhance Civic Education and the Arts

Grants to USA, Canada, and International Researchers at IHEs for Neurological Research Projects

Related Conferences

2026 AAA Annual Meeting: On the Verge

87th Annual Meeting of the Society for Applied Anthropology

AABA Annual Meeting 2027

75th Annual Highway Geology Symposium

GSA Annual Meeting 2026

AGU Fall Meeting 2026

Southeastern Section Meeting 2027

APS Division of Nuclear Physics Meeting (DNP 2026)

68th Annual Meeting of the APS Division of Plasma Physics (DPP 2026)

Joint March Meeting and April Meeting — Global Physics Summit 2027

Director, Enterprise Infrastructure

University of the District of Columbia

4200 Connecticut Ave NW, Washington, DC 20008, USA

Brief Description of Duties

This is a Preview Listing…

Related Jobs

Related Research Grants

Grants to USA Physician Assistants and PA Teaching Faculty to Assess the Impact of Oral Health Curriculum for PA Training Programs

Grants to USA, Canada, and International Organizations for Activities to Advance Education and Healthcare Equity

Grants to USA Nonprofits, For-Profits, IHEs, and Agencies for Projects Related to Research Security

Grants to USA Nonprofits for Humanitarian Projects to Enhance the Living Conditions of Vulnerable People

Grants to USA Nonprofits to Support Family Values, Promote Healthcare, and Assist the Disadvantaged

Grants to USA, Canada, and International Individuals for Research to Cure Fragile X Syndrome

Grants to USA Nonprofits and Educational Programs for Projects to Enhance Civic Education and the Arts

Grants to USA, Canada, and International Researchers at IHEs for Neurological Research Projects

Related Conferences

2026 AAA Annual Meeting: On the Verge

87th Annual Meeting of the Society for Applied Anthropology

AABA Annual Meeting 2027

75th Annual Highway Geology Symposium

GSA Annual Meeting 2026

AGU Fall Meeting 2026

Southeastern Section Meeting 2027

APS Division of Nuclear Physics Meeting (DNP 2026)

68th Annual Meeting of the APS Division of Plasma Physics (DPP 2026)

Joint March Meeting and April Meeting — Global Physics Summit 2027

Director, Enterprise Infrastructure

University of the District of Columbia

4200 Connecticut Ave NW, Washington, DC 20008, USA

Brief Description of Duties

This is a Preview Listing…

Related Jobs

Related Research Grants

Grants to USA Physician Assistants and PA Teaching Faculty to Assess the Impact of Oral Health Curriculum for PA Training Programs

Grants to USA, Canada, and International Organizations for Activities to Advance Education and Healthcare Equity

Grants to USA Nonprofits, For-Profits, IHEs, and Agencies for Projects Related to Research Security

Grants to USA Nonprofits for Humanitarian Projects to Enhance the Living Conditions of Vulnerable People

Grants to USA Nonprofits to Support Family Values, Promote Healthcare, and Assist the Disadvantaged

Grants to USA, Canada, and International Individuals for Research to Cure Fragile X Syndrome

Grants to USA Nonprofits and Educational Programs for Projects to Enhance Civic Education and the Arts

Grants to USA, Canada, and International Researchers at IHEs for Neurological Research Projects

Related Conferences

2026 AAA Annual Meeting: On the Verge

87th Annual Meeting of the Society for Applied Anthropology

AABA Annual Meeting 2027

75th Annual Highway Geology Symposium

GSA Annual Meeting 2026

AGU Fall Meeting 2026

Southeastern Section Meeting 2027

APS Division of Nuclear Physics Meeting (DNP 2026)

68th Annual Meeting of the APS Division of Plasma Physics (DPP 2026)

Joint March Meeting and April Meeting — Global Physics Summit 2027

Director, Enterprise Infrastructure

University of the District of Columbia