"Director for Academic Resources & Outreach"

Posting Details

Job Title: Director for Academic Resources & Outreach

Department: OFFICE OF ACADEMIC SUCCESS INITIATIVES AND SUPPORT

Position Number: FP515A

Location: Norfolk, VA

Job Summary:

The Director for Academic Resources & Outreach will oversee the Peer Mentoring initiative and lead outreach efforts for the Center for Undergraduate Education.

Major Responsibilities:

1. Oversee the Peer mentoring/support program, including goal setting, program evaluation, and the recruitment, training, supervision, and evaluation of the Peer Academic Success Mentors
2. Provide coordination for tutoring services, referrals, and training
3. Oversee Academic Affairs’ and Center for Undergraduate Education’s signature student-success programs/events
4. Provide coordination for and serve as a representative at large-scale university events
5. Serve as the CUE liaison to select campus partners

Position Type: FullTime

Type of Recruitment: General Public

Minimum Qualifications:

• Master’s Degree in education, training, higher education administration, or related field.
• Considerable knowledge of college-level peer tutoring and mentoring, student development theories and practices, and program assessment and evaluation strategies.
• Working knowledge of information and communication technology systems used as tools to support advising, mentoring, coaching, tutoring, or other academic success services.
• Working knowledge of the Microsoft Office Suite, including Excel, Word, PowerPoint, and Outlook.
• Effective written, interpersonal, and oral communication skills.
• Demonstrated ability to recruit, hire, train, supervise, and evaluate student employees.
• Demonstrated ability to prioritize in a multi-task environment and exercise independent judgment.
• Ability to assess needs, gather/analyze data, and adjust communication strategies.
• Ability to be proactive and generate new ideas and strategies.
• Ability to prioritize complex and at times competing goals.
• Must be able to establish and maintain effective working relationships with students, faculty, and staff.
• Considerable customer service experience in an educational or business environment.

Preferred Qualifications:

Job Open Date: 03/25/2026

Application Review Date: 04/13/2026

Job Close Date: 04/13/2026

Special Instructions to Applicants / Additional Materials Required:

Criminal Background Check: The final candidate is required to complete a criminal history check.