"Director Hospitality Management"

Job Details

The mission of The University of Bridgeport is to promote academic excellence, personal responsibility, and commitment to service. Distinctive curricula in an international, culturally diverse supportive learning environment prepare graduates for life and leadership in an increasingly interconnected world.

Position Description Summary/Purpose: The Director is critical to the overall development of a new University of Bridgeport Hospitality unit and the work necessary to build strong campus relationships, develop new streamlined policies and procedures. The Director of University of Bridgeport Hospitality is the driving force behind the team and is responsible for implementing the strategic vision and providing daily oversight of the management, coordination, and execution of all events, conferences, summer programs, camps, specialized academic programs, and all related activities. This is a 12 month on campus position located in Bridgeport, CT.

Essential Job Functions/Primary Responsibilities:

• Directly supervising professional staff.
• Strategic planning for University of Bridgeport Hospitality and the facilitation of sales and revenue goals on a 1-year, 3-year and 5-year basis.
• Budget management and oversight of expenses, inventory, and capital equipment.
• Manage business relationships with key campus partners and service providers, including Housing, Dining, Catering, Facilities, Public Safety, Risk Management, etc.
• Act as the lead for operational campus event planning committees.
• Develop standardized communication protocols for sharing information about meetings and events.
• Develop standardized contracts which includes review of contracts for potential challenges, requirements and campus fit.
• Consolidate assessment data for review and program modification.
• Coordinate with other campus entities to develop new processes and procedures for servicing meetings and events.
• Advocate for consistent policies across campus. Evaluate all policies and procedures and make changes as needed.
• Attend regional and national events to promote the University of Bridgeport hospitality facilities.

Qualifications

Knowledge, Ability and Skill:

• Industry knowledge of best practices in event planning and customer service.
• Knowledge of building operations, health and safety standards, and vendor management.
• Ability to manage multiple programs, events and responsibilities in a fast-paced ever-changing environment.
• Budget development, cost control, and financial reporting, especially as it relates to large-scale hospitality operations.
• Ability to lead and motivate teams with strong interpersonal skills.
• Skill in setting long-term goals, streamlining operations and implementing new service models.
• Ability to communicate clearly across all levels of the university, from students to senior leadership.
• Demonstrated commitment to developing and fostering best practices and policies to promote diversity, equity, and inclusion, and build an environment in which all members of the University community are treated with respect and dignity.

Minimum Required Qualifications:

Education, Training and Experience:

• Bachelor’s degree in hospitality management or a related field required; Master’s degree preferred
• At least 5 years of progressive experience in hospitality or auxiliary services with at least 2 years in a supervisory or leadership capacity
• Experience in higher education or similar complex hospitality facility environment preferred

Full-Time Employee Benefits:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Pet Insurance
• 401k employer match
• Employee & dependent life insurance
• Great tuition benefits for employee, spouse & dependents
• PTO program