"Director, International Programs Office"

Provides leadership in the planning and execution of programs that recruit new international undergraduate and graduate students, increase the global visibility of the university, as well as provides oversight of English as a Second Language, individual study abroad, and international student services and support. Leads an organizational unit which fosters collaboration amongst faculty, staff, and administrators, to realize the strategic institutional goals related to internationalization that expands international reach, visibility, and impact. Assures that actions taken are aligned with the Plan for Strategic Actions to Take Charge of Our Future. Contributes to innovations in the priorities associated with gaining market share of students.

Oversees operations of the office supporting the international student recruitment, enrollment and student success strategy, including supervision of staff and implementation and administration of all programs and/or services. Works under general direction and may develop guidelines in accordance with policies and procedures for lower-level employees. Interprets and assists in the development of, or develops, regulations, policies, etc. for the guidance of other employees or the public. Supervision from above the director-level classification may be received in the form of memos, staff conferences, or other periodic communications.

Essential Functions and Responsibilities: Supervises staff; assigns and reviews work; establishes timeframes for the completion of assigned tasks; trains and orients new employees; approves/disapproves requests for paid leaves; interviews candidates for employment and makes recommendations for hire; evaluates employee work performance; receives and responds to grievances; provides assistance with the development of unit work procedures and policies.

Leads and supports the university's efforts to enroll a class of new undergraduate and graduate international students, working in conjunction with Undergraduate Admissions and the College of Graduate Studies.

Promotes recruiting strategies; advertises University's value via international college fairs, targeted countries' student programs and funded/sponsored programs.

Provides immigration and visa issuance guidance and assistance for international students when working with a U.S. Passport Acceptance Agency; assures that the institution is in compliance with federal and state laws and pertinent regulations pertaining to international students' enrollment in YSU academic programs.

Convenes an international student enrollment and success working group to assure all offices and programs across campus are coordinated in the most optimal ways to attract, retain, and complete international students.

Reviews recommendations by lower-level staff regarding the assigned area's policies and procedures as it relates to completion of work and/or provision of services; prepares recommendations to supervisor regarding the assigned area's policies and procedures as it relates to completion of work and/or provision of services.

Utilizes reports and other information/documentation in strategic, and regular, planning of the assigned area; prepares reports, recommendations, and other information/documentation to assist in strategic planning of the assigned area.

Supervises the day-to-day functionality and assumes general oversight of the assigned area's operations and services as related to any assigned program, initiative, or objective. Directs daily tasks related to the full scope of a department's/division's overall programs and/or services.

Regularly communicates with the supervisor and other staff, including student workers, as required or needed in the completion of daily tasks in support of the department's/division's overall goals and objectives.

Reviews and/or monitors records of daily tasks in accordance with the department's/division's (or University's) policies and procedures and assures timely communication with supervisor, staff, and students where appropriate.

Gathers data and prepares reports and other information/documentation for review related to the department's/division's programs and/or services, or one or more assigned components thereof.

Prepares for and attends various institutional and community events aligned with institutional priorities.

Remains informed of current developments and procedures pertinent to duties; participates in staff development activities; attends meetings, conferences, and other events.

Other Functions and Responsibilities: Assists with training new hires. Performs other duties as assigned and/or required that are within the level of responsibility for this classification at the discretion of the supervisor.

Equipment Operated: Computer and all other standard office equipment.

Work Schedule: Typically, Monday through Friday.

Supervision Exercised: Supervision is exercised over staff and students.

Reports to: Vice President, Institutional Effectiveness and Board Professional

Required Certifications and/or Licensures: None

Knowledge, Skills, and Abilities: Knowledge of: University policies and procedures; immigration regulations as they pertain to the international students or equivalent experiences associated with compliance at the federal, organizational, or state levels; office practices and procedures; department/division goals and objectives; department/division policies and procedures; workplace safety practices and procedures; English grammar and spelling; records management; office management; project management. Skill in: Use of office equipment; typing, data entry; computer operation; use of computer software and other programs applicable to the assigned department/division. Ability to: deal with problems involving several variables within familiar context; define problems, collect data, establish facts, and draw valid conclusions; determine material and equipment needs; calculate fractions, decimals, and percentages; compile and prepare reports; use proper research methods to gather data; understand a variety of written and/or verbal communications; prepare accurate documentation; maintain records according to established procedures; travel to and gain access to work site; effectively interact with personnel and public to answer routine questions; train or instruct others; move quickly and effectively from one tasks to another; work independently and in a team environment; develop and maintain effective working relationships. (*) Developed after employment.

Minimum Qualifications: At least a bachelor's degree; and three or more years of experience in recruitment of students to a higher education institution.

Preferred Qualifications: Master's degree, doctoral, or juris doctorate; demonstrated experience with recruitment of students, preferably international students; demonstrated experience as a Primary Designated School Official (PDSA); demonstrated experience with or knowledge of immigration regulations as they pertain to the international students or equivalent experiences associated with compliance at the federal, organizational, or state levels. Three or more years of experience with international student recruitment and/or support in a university setting.