Develop and implement comprehensive project management
strategies and plans to support the successful adoption of
projects. This includes assessing change impacts, identifying
stakeholders, developing communication and training plans, and
defining success metrics
Develop tools to help IT leaders and project managers deliver
quality project management deliverables
Mature the ServiceNow project management tool to provide easy
status updates and dashboard capabilities
Provide strategic direction and guidance on project management
processes, methodologies, and best practices.
Oversee the selection, prioritization, and management of a
project portfolio that aligns with the organization's goals.
Ensure resource allocation and management across all projects
to optimize efficiency and effectiveness.
Produce dashboards and status of the overall portfolio as well
as individual projects
In collaboration with the CIO cabinet, produce strategic
project forecast that aligns to 5-year plan
Project Management
- Lead, manage, and oversee multiple IT projects simultaneously,
ensuring they meet business needs, technical requirements, and
budget constraints.
- Develop project plans, timelines, and budgets, and ensure
adherence throughout the project lifecycle.
- Establish clear project goals, define project scope, and set
measurable milestones.
- Identify risks and issues early, implementing mitigation
strategies to ensure successful project delivery.
Stakeholder Engagement:
- Build relationships and collaborate with key stakeholders at
all levels of the organization to gain buy-in, alignment, and
support for change initiatives
- Engage in executive sponsors, executive leadership, project
teams, business leaders, and frontline employees to ensure holistic
approach to project and change management
- Identify gaps and other potential issues such as shadow systems
and resistance factors
- Partner with organizational change management and change
networks for long term reinforcement and adoption
- Provide coaching and support to leaders and managers to enable
them to effectively lead and support their teams throughout the
project, including managing resistance and fostering a culture of
agility and acceptance
- Act as liaison between IT, cross-functional teams,
organizational stakeholders, and vendors to ensure alignment for
successful project delivery
Communication and Outreach:
- Develop and deliver targeted communication and engagement plans
to keep stakeholders informed and engaged throughout the change
process, including town hall meetings, workshops, newsletters, and
other communication channels.
- Develop project plans, timelines, and budgets, and monitor
progress against these metrics
- Build support for project management by hosting educational
forums, brown bag luncheons, or other opportunities to grow project
management within the IT organization
Change Readiness Assessment:
- Assess the organization's readiness for change, including
cultural readiness, change capacity, and resistance factors, and
develop strategies to address gaps and barriers to change
- Work together with the communications team to ensure effective
change management occurs
Quality and Measurement:
- Establish metrics and key performance indicators (KPI's) to
measure project progress and outcomes
- Conduct regular reviews and assessments to identify areas for
improvement and course correction
- Conduct lessons learned and implement improvements for future
projects
Documentation and Administration:
- Maintain comprehensive project documentation, including project
charters, schedules, resource plans, risk management plans, and
status reports.
- Provide regular reports to senior management on project
progress, issues, and risks.
- Develop and manage the PMO department's budget, ensuring
resources are allocated effectively and projects are financially
viable
- Build departmental policies, procedures, guidelines, and
knowledge to ensure effective team administration
- Ensure all board motions and contracts are handled in a timely
manner to eliminate any risk of service disruption or project
delays
- Develop team members
Responsible for other reasonable, related duties as
assigned
KNOWLEDGE, SKILLS, AND ABILITIES:
- Customer service driven and a strong end-user orientation
- Excellent communication, facilitation, and interpersonal
skills
- Adaptable to change, able to navigate ambiguity in an ever
changing environment
- Detail oriented, meticulous attention to detail and ensuring
accuracy of results
- Strategic thinker, able to align IT projects to the broader
goals of the organization and drive value for the business from IT
delivery
- Specific understanding of recent industry trends and standards
in higher education
- Sound knowledge of industry best practices and PMI
framework
- Strong work ethic, ready to work extremely hard executing
strategic plans
- Self-motivated, positive attitude, mature personality, and team
oriented
- Superior organizational skills and ability to work with all
levels of the institution
- Staff leadership, management and professional development
- Strong understanding of IT infrastructure, systems integration,
and software development
- Knowledge of project management tools (e.g., Monday, Jira, MS
Project, Asana, Trello).
- Knowledge of the ServiceNow platform
- Knowledge of cloud computing, cybersecurity, and enterprise
software solutions
- Strong negotiation skills
PHYSICAL ABILITIES:
The work is sedentary. Typically, the employee sits comfortably to
do the work. However, there may be some walking; standing; bending;
carrying of light items, such as papers, books, or small parts; or
driving an automobile. No special physical demands are required to
perform the work.
WORK SCHEDULE AND CONDITIONS:
- Equipment used includes, PC workstation running on a LAN in a
Microsoft Windows environment, calculator, phone, and other general
office equipment
- Interface with internal and external contacts as needed to
carry out the functions of the position
- Work is performed in a climate-controlled office with minimal
exposure to safety hazards
- May regularly travel to different LSC locations
- May be fully reassigned to other LSC locations if
necessary
- May need to work weekends and outside of core business hours if
necessary
REQUIRED QUALIFICATIONS:
- Bachelor's degree and at least 7 years of related experience,
or an equivalent combination of education and experience
- Experience in project management office/project management
- Experience successfully managing large, complex IT projects
across multiple departments
- Experience with ERP Implementation
- Experience with Agile, Waterfall, or Hybrid project management
methodologies
PREFERRED QUALIFICATIONS:
- Master's degree
- Experience in higher education IT organizational change
management
- Experience working with cross-functional teams and managing
multiple priorities in a fast-paced environment
- Experience with cloud implementation
Salary
Hiring salary range is $106,272 - $122,213
Lone Star College provides a hiring salary range for all posted
full-time non-faculty positions. Where your salary offer would fall
in that range is determined by your related experience and
education. Should you receive an offer of employment from Lone Star
College, the resume submitted in the application process will be
utilized to calculate your salary offer. The information outlined
below will provide the Office of Human Resources everything needed
to determine an accurate starting salary.
Your resume should provide a complete picture of your work
experience. The resume should include the following information for
each position listed:
- Length of time (specific months and years) of employment
- If the position was full time or part time
- If the position was paid or unpaid
- Level of degree completed including date earned.
- Unofficial transcript for highest earned degree
Additionally, any certifications listed as required or preferred in
the Lone Star College job description should be included in the
resume submitted.
Benefits Marketing Statement
By joining our top-notch institution, you will enjoy being a part
of an organization that offers a supportive, collegial work
environment and excellent work/life balance. This includes a full
comprehensive and competitive benefits package, a generous number
of paid holidays and vacation days, wellness programs, tuition
waiver, professional development opportunities and more.
Special Instructions
Go to the Job Search page, click on `My Activities¿ at the top of
the page. Under My Cover Letters and Attachments you will click on
`Add Attachment.¿ Please be sure to put the Job ID# in the title
once you name your file for cover letters only, unless you attached
your cover letter with your resume.
If you are applying for an Instructional position (i.e. Faculty,
Adjunct Faculty, Instructor), please ensure you include the
following to be considered: Resume/CV, Cover Letter, Teaching
Philosophy, and unofficial transcripts.
You must limit your file name for any attachment to 40 characters
or less.
How to Apply
ALL APPLICANTS MUST APPLY ONLINE ONLY
We will not accept application material received via fax, email,
mail, or hand delivered.
Postings for part-time and adjunct positions are active for the
academic year. By selecting the option to receive notifications on
your profile, you will begin receiving electronic communication
regarding new opportunities with Lone Star College (LSC).
If selected for an interview, a recruiter will contact you by
phone, or email to schedule an interview.
Lone Star College participates in the E-Verify program, under which
Lone Star College provides the federal government with information
from each new employee's Form I-9 to confirm that the employee is
authorized to work in the United States.
More information on the E-Verify program is available at
www.dhs.gov/E-Verify .
Lone Star College is an EEO Employer. All positions are
subject to a criminal background check.
