Job Overview

A&F is seeking a dynamic and experienced Director to lead Mail Services and the Distribution Center. This role is responsible for providing strategic leadership and operational oversight across mail services, campus receiving, moving services, and surplus operations.

The Director will ensure efficient, customer-focused service delivery while driving continuous improvement, operational excellence, and compliance with institutional standards. This position plays a critical role in supporting campus logistics and enhancing service effectiveness across all areas of responsibility.

Essential Functions

Direct and oversee the activities associated with the receipt, verification, delivery, and distribution of postal services; maintain receiving, distribution, and postal records; manage centralized outbound shipping of mail including interoffice and USPS mail; analyze operations for cost containment and variance analysis.
Direct and oversee all activities associated with the receipt, verification, delivery, and distribution of equipment and supplies; maintain receiving and distribution records; manage centralized outbound shipping of materials and equipment. Coordinate with customers on delivery of items coming from external vendors and routed through receiving.
Manage the approval, verification, scheduling, receiving, and distribution of incoming surplus equipment in compliance with university, local, state and federal regulations.
Provide high-level supervision for the operational activities of the Moving department including scheduling, customer coordination, and proper disposition of university assets being transferred to surplus.
Manage the Central Storage facility including the monthly departmental billings.
Communicate, investigate and assist university business partners with resolving complex issues.
Manage daily operations of vendor relations, customer service, promotional efforts and service enhancements; serve as liaison with vendors and university departments.
Ensure that vehicle fleet is operational to support the needs of the department. Oversee related maintenance needs.
Make departmental budget recommendations. Monitor revenue, plan expenses, and approve expenditure.
Serve on various university, division and departmental committees, represent the department at various state and national associations.
Provide direct and/or indirect supervision to exempt and non-exempt staff (i.e., hiring/firing, performance evaluations, disciplinary action, approve time off, etc.).
Perform related duties based on departmental need. This job description can be changed at any time.

Required Education

Bachelor's Degree
Thirteen (13) years of combined relevant education, work experience, and/or other specialized training can fulfill minimum education and experience requirements.

Required Experience

Seven (7) years of relevant experience
Three (3) years of supervision

Physical Requirements/Work Environment

Office environment/no specific unusual physical or environmental demands.

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Director Mail, Receiving, Moving & Surplus, A&F Mail Services and Distribution Center

University of Cincinnati

Cincinnati, OH, USA

Job Overview

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Director Mail, Receiving, Moving & Surplus, A&F Mail Services and Distribution Center

University of Cincinnati