Reporting to the Vice President for Institutional Advancement, the Director of Advancement Services will provide leadership and oversight for advancement operations, including gift processing, database management and integrity, reporting and analytics, donor relations support, and advancement technologies. The successful candidate will play a critical role in promoting data-driven decision-making, operational efficiency, and adherence to industry best practices.

Primary responsibilities include:

• Leadership and strategic oversight for advancement services in support of annual, major, planned, and campaign giving.
• Partner with advancement leadership to develop and implement operational strategies aligned with institutional priorities.
• Oversee the College's advancement database and CRM system, ensuring data accuracy, consistency, integrity, and effective system utilization.
• Establish and maintain data standards, policies, procedures, internal controls, and audit processes.
• Oversee the processing, acknowledgment, and reconciliation of gifts, pledges, and payments.
• Develop and deliver reports and analytics to support fundraising performance, leadership reporting, prospect development, and strategic decision-making.
• Provide data insights related to donor retention, acquisition, pipeline development, portfolio management, and campaign activity.
• Support donor stewardship and recognition initiatives, including endowed funds, scholarships, restricted gifts, naming opportunities, and giving societies.
• Assist with donor impact reporting and stewardship communications.
• Evaluate, implement, and manage advancement-related technologies and identify opportunities for automation and process improvement.
• Serve as a primary liaison with software vendors, IT partners, and other stakeholders.
• Provide operational and data support for advancement events, including invitations, registrations, attendance tracking, and follow-up.
• Supervise and support Advancement Services staff and foster a collaborative, service-oriented team culture.

A bachelor's degree and experience in advancement services, database management, donor relations support, or a related field are required. The successful candidate will demonstrate experience with CRM systems such as Raiser's Edge, Salesforce, Jenzabar, Banner, or similar platforms, along with strong analytical, organizational, problem-solving, communication, and collaboration skills. Preferred qualifications include experience in higher education advancement, campaign management and reporting, familiarity with IRS regulations related to charitable giving, and supervisory experience.

The ideal candidate will possess a strong understanding of fundraising operations, gift processing, and data management best practices; demonstrate strategic and operational leadership; and be committed to continuous improvement. The ability to manage multiple priorities in a fast-paced environment and work occasional evenings and weekends in support of advancement events is required.

To apply, send a cover letter, resume, and names and contact information of four professional references electronically to Defiance College at employment@defiance.edu.

Defiance College is committed to the diversity of faculty, staff, and students. Applicants who will enrich the diversity of our campus and promote a spirit of inclusivity are especially encouraged to apply.

Reporting to the Vice President for Institutional Advancement, the Director of Advancement Services will provide leadership and oversight for advancement operations, including gift processing, database management and integrity, reporting and analytics, donor relations support, and advancement technologies. The successful candidate will play a critical role in promoting data-driven decision-making, operational efficiency, and adherence to industry best practices.

Primary responsibilities include:

• Leadership and strategic oversight for advancement services in support of annual, major, planned, and campaign giving.
• Partner with advancement leadership to develop and implement operational strategies aligned with institutional priorities.
• Oversee the College's advancement database and CRM system, ensuring data accuracy, consistency, integrity, and effective system utilization.
• Establish and maintain data standards, policies, procedures, internal controls, and audit processes.
• Oversee the processing, acknowledgment, and reconciliation of gifts, pledges, and payments.
• Develop and deliver reports and analytics to support fundraising performance, leadership reporting, prospect development, and strategic decision-making.
• Provide data insights related to donor retention, acquisition, pipeline development, portfolio management, and campaign activity.
• Support donor stewardship and recognition initiatives, including endowed funds, scholarships, restricted gifts, naming opportunities, and giving societies.
• Assist with donor impact reporting and stewardship communications.
• Evaluate, implement, and manage advancement-related technologies and identify opportunities for automation and process improvement.
• Serve as a primary liaison with software vendors, IT partners, and other stakeholders.
• Provide operational and data support for advancement events, including invitations, registrations, attendance tracking, and follow-up.
• Supervise and support Advancement Services staff and foster a collaborative, service-oriented team culture.

A bachelor's degree and experience in advancement services, database management, donor relations support, or a related field are required. The successful candidate will demonstrate experience with CRM systems such as Raiser's Edge, Salesforce, Jenzabar, Banner, or similar platforms, along with strong analytical, organizational, problem-solving, communication, and collaboration skills. Preferred qualifications include experience in higher education advancement, campaign management and reporting, familiarity with IRS regulations related to charitable giving, and supervisory experience.

The ideal candidate will possess a strong understanding of fundraising operations, gift processing, and data management best practices; demonstrate strategic and operational leadership; and be committed to continuous improvement. The ability to manage multiple priorities in a fast-paced environment and work occasional evenings and weekends in support of advancement events is required.

To apply, send a cover letter, resume, and names and contact information of four professional references electronically to Defiance College at employment@defiance.edu.

Defiance College is committed to the diversity of faculty, staff, and students. Applicants who will enrich the diversity of our campus and promote a spirit of inclusivity are especially encouraged to apply.