"Director of Advising"

Job Description

Director of Advising

Job ID: 295282
Location: Statesboro, Georgia
Full/Part Time: Full Time
Regular/Temporary: Regular

About Us

Georgia Southern University is the state's largest and most comprehensive center of higher education south of Atlanta. With nearly 150 degree programs at the bachelor's, master's and doctoral levels, Georgia Southern has been designated a Carnegie Doctoral/R2 "high research" university and serves more than 29,500 students from all 50 states, Washington D.C., and Puerto Rico as well as 106 nations.

With three vibrant campuses - the Statesboro Campus, the Armstrong Campus in Savannah and the Liberty Campus in Hinesville - Georgia Southern offers a dynamic environment which encourages learning, discovery and personal growth. The University is accredited by the Southern Association of Colleges and Schools and has earned special accreditation from professional and academic associations that set standards in their fields.

Georgia Southern is an influencer and intellectual catalyst in southeast Georgia, a rapidly expanding region that is home to international companies such as Hyundai, Gulfstream and JCB, as well as the Port of Savannah and Georgia Ports Authority. With a focus on hands-on learning, Georgia Southern is supporting the demand for highly skilled workers by providing academic excellence and creative innovation in a supportive student-centered environment that empowers the next generation of leaders to succeed.

Beyond an ideal location, there is a place for you to work in an exciting environment abounding with opportunities for personal and professional growth. Named one of the Best U.S. Colleges by The Wall Street Journal, Georgia Southern is nationally ranked for the caliber of its programs and services. Georgia Southern University has been recognized by Forbes as one of "America's Best-In-State Employers" for 2025.

Location

Statesboro Campus - Statesboro, GA

Department Information

Center for Advising, Retention, and Completion

Job Summary

Georgia Southern's Center for Advising, Retention & Completion (CARC) is seeking a collaborative, forward-thinking leader to guide institution-wide academic advising and advance student success through our model of comprehensive, coordinated, and differentiated care (CCD). In this role, you'll work alongside a dynamic student success leadership team to strengthen retention, accelerate degree completion, and ensure students receive the support they need at every stage of their academic journey. As a member of the Enrollment, Marketing, and Student Success division, the Director of CARC consistently exhibits the divisional values of service, collaboration, and excellence. This position has been identified by Federal Law (Jeanne Clery Act) as a Campus Security Authority (CSA), with significant student and campus responsibilities. CSA's are obligated to report crimes reported to them which occurred on campus, in public areas bordering campus and in certain non-campus buildings owned or controlled (leased) by the University.

Responsibilities

• Provide strategic leadership and vision for the Center for Advising, Retention & Completion (CARC) and functional advising teams, guiding advising teams and leaders to align with institutional goals for student success, retention, and graduation
• Evaluate and enhance onboarding and professional preparation processes for new advising staff, ensuring training models remain current, effective, and aligned with evolving institutional needs
• Direct and oversee advising teams through a continuous improvement framework that promotes consistency, ethical practice, and student-centered advising across all programs
• Serve as a senior liaison and advising subject-matter expert to University divisions, committees, and governance bodies, advancing integrated student success strategies and ensuring advising contributions support institutional effectiveness and accreditation expectations
• Design, implement, and sustain comprehensive advising assessment and evaluation processes consistent with NACADA and CAS Standards, and leverage data to inform strategic planning, resource allocation, and change management
• Partner with Academic Affairs, Student Affairs, and related units to develop and scale high-impact practices to improve retention, persistence, credit momentum, and completion, supporting institutional performance metrics and student success benchmarks
• Provide strategic oversight for advising contributions to New Student Orientation (SOAR) and Transition programs (Eagle Experience), shaped by national best practices and ensuring alignment with student success outcomes and institutional priorities
• Lead fiscal planning and budget oversight for CARC, ensuring responsible stewardship of resources and alignment with strategic priorities, student demand, and institutional accountability measures
• Lead an annual, data-informed review of advising models, policies, and practices to ensure continued relevance and measurable impact on student progression, retention, and timely graduation
• Establish and oversee a comprehensive professional development strategy, including annual training initiatives for advising staff and key campus partners, to promote consistency, effectiveness, and innovation in advising practice

Required Qualifications

Educational Requirements

• Master's degree, to be completed prior to the date of hire

Required Experience

• Six or more (6+) years of advising/retention experience in a higher education setting
• Four or more (4+) years of leadership, supervisory, or human resources experience
• Three or more (3+) years of experience in curriculum development processes
• Three or more (3+) years of experience in advising program development or student program development
• Budgetary management experience

Preferred Qualifications

Preferred Educational Qualifications

• Terminal degree

Preferred Experience

• Six or more (6+) years of leadership experience, including team leadership
• Experience in reaccreditation processes
• Experience with Slate, Banner, and DegreeWorks

Proposed Salary

$95,000 - $102,000

This is an exempt position paid on a monthly basis.

Required Documents to Attach

• Resume
• Cover Letter
• Two (2) Professional References

Knowledge, Skills, & Abilities

ABILITIES

• Consistently exhibit engaging customer service
• Ability to support various constituencies served by the University
• Proven proficiency with computers including Microsoft Office, Google, and/or applications as required for specific position
• Ability to develop meaningful relationships across campus to help enhance the overall academic experience of all students at Georgia Southern University
• Ability to present informative presentations to students, parents, faculty, staff, and community members to address academic requirements, expectations, curriculum changes, and other pertinent information, ensuring that attendees depart with a thorough understanding of academic advising at GSU

KNOWLEDGE

• Adhere to University policies and procedures to meet Institutional goals and support University's mission for student success

SKILLS

• Effective communication (verbal and written), organizational and human relations skills

Apply Before Date

March 24, 2026

Application review may begin on March 10, 2026.

Contact Information

For more information or questions about a job posting, please contact the Department of Human Resources by phone at (912) 478-6947 or by email at hrservice@georgiasouthern.edu.