Director of Campus Operations

We are looking for a Director of Campus Operations for an existing partnership between the University of Aberdeen and Study Group. This is a new and exciting opportunity, which will play a key role in shaping the campus, establishing operational processes, and ensuring an outstanding experience for both students and staff.

The Director of Campus Operations manages the day-to-day academic and operations activities of the ISC, meeting agreed academic, student satisfaction and financial targets and KPIS. They also act as a local point of contact for the contractual partnership with the university, working closely with the Cluster Director and Dean, and the Business Development team to meet the university partner expectations.

ABOUT THE ROLE

Leadership of People

• Provide effective, compassionate leadership to the ISC management team, ensuring managers lead consistently, drive strong performance, foster an inclusive culture, and uphold safeguarding and recruitment compliance.

Management of Academic Delivery

• Oversee the planning and day-to-day delivery of high-quality, cost-effective academic programmes, ensuring strong teaching, fair assessment, appropriate use of learning technologies, and full compliance with university partner, UKVI and OfS requirements.

Management of Students

• Ensure excellent safeguarding, welfare and pastoral care standards, including maintaining effective attendance, engagement, and intervention processes, and ensuring compliance with UKVI, OfS and Keeping Children Safe in Education guidance.

Operational and Financial Management

• Ensure the ISC operates efficiently and profitably, using resources effectively and working with Business Development, Product and central teams to support growth and provide accurate data and reporting.

Partnership Account Management of the partnership and contractual obligations

• Act as the main point of contact for academic and operational matters with the university partner, supporting delivery of contractual obligations and contributing to positive partner relationships.

Management of non-academic contracts (where appropriate)

• Ensure accurate record-keeping, full compliance with regulatory bodies, and timely submission of required data and management information.

ABOUT YOU

Bachelor degree – Essential

Leadership and/or management training or demonstrable experience of leading an organisation of similar size and complexity

Essential

• Leading in an academic environment
• Planning and running complex education courses and programmes
• Developing of annual budgets and managing finances against an agreed budget
• Commercial account management
• Stakeholder management and engagement in complex environments
• Partnership working and/or partnership management in the education sector
• Running of involvement in projects in an education setting
• Leading teams in a regulated environment, ensuring compliance

Desired

• Understanding of the International Student environment
• Teaching in UK higher or further education and/or teaching international students
• Leading and facilitating change
• Leading and/or working in digitally enabled environments