Academic ConnectDirector of Continuous Improvement Business Processes
About the Opportunity
JOB SUMMARY
Lead business process optimization initiatives across our Finance organization, with a focus on leveraging SaaS technologies and emerging technology such as Agentic AI. This role will champion a culture of continuous improvement, driving efficiency, scalability, and operational excellence across our finance systems, workflows, and cross-functional processes.
The ideal candidate is a data-driven leader who can blend business acumen, process redesign, and technology enablement with a collaborative open communication style to scale our finance operations in a high-growth, SaaS environment.
MINIMUM QUALIFICATIONS
Bachelor's degree in Finance, Business, Engineering, or related field and eight to ten years of related experience required. Preferred: CPA, CMA, or MBA 10+ years of Finance experience. Knowledge of or Workday Certified in HCM/PAY/FIN and experience with large complex project management.
KEY RESPONSIBILITIES & ACCOUNTABILITIES
Lead Continuous Improvement Initiatives 20%
Drive end-to-end process improvement strategies across finance and adjacent functions, including billing, revenue recognition, FP&A, accounting operations, and procurement.
SaaS Optimization 20%
Evaluate and optimize the use of SaaS platforms (e.g., Workday, Jaeggar, ServiceNow, Adaptive Insights, etc.) to automate and streamline workflows.
Process Design & Documentation 20%
Design, document, and implement scalable finance processes aligned with business goals and compliance requirements. Ensure that process improvements adhere to internal controls.
Cross-Functional Collaboration 20%
Partner with IT, product, sales operations, and other stakeholders such as the ADAF's, OTC, and global campus leadership to align systems and processes with business strategy. Lead change initiatives, foster user adoption of new tools/processes, and provide training where needed.
Leadership 20%
Build and lead a team of BSA's and change professionals focused on process excellence and operational transformation.
Position Type
Information Technology
Additional Information
Northeastern University considers factors such as candidate work experience, education and skills when extending an offer. Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit https://hr.northeastern.edu/benefits/ for more information. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.
Compensation Grade/Pay Type: 115S
Expected Hiring Range: $154,810.00 - $224,473.75
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