Director of Dental Center Clinic Operations

The Director of Operations, UCSF Dental Center, is a member of the senior leadership team for the UCSF Dental Center clinics and reports directly to the SoD Assistant Dean of Administration and Finance. The director is responsible for creating and implementing performance improvement initiatives, so services operate efficiently, meet regulatory standards, and align with the broader mission and strategic priorities of the institution; developing and implementing effective fiscal planning, reporting, and executing strategic goals for the Dental Center practices.

The incumbent works collaboratively with the School of Dentistry executive team, clinical and financial leadership teams to build and sustain financial strength in our dental clinics. They have the responsibility and accountability for establishing and maintaining effectiveness and efficiency of operations within the defined areas of responsibilities, maintaining necessary regulatory and compliance approvals and quality accreditations. The Director not only represents areas under their direct responsibility but also provides leadership around organization -wide initiatives to improve patient care, reduce cost, and optimize patient and employee satisfaction.

The Dental Center Director of Operations seeks to create a high level of coordination of care and customer service throughout all UCSF Dental Center services and access points, yielding positive patient, provider and employee satisfaction. In addition, this leadership position works to build strong and collaborative relationships with academic, clinical and research departments, assuring that the interests of all stakeholders within the UCSF School of Dentistry are incorporated into relevant strategic plans and operating objectives to maintain unity of purpose