"Director of Enterprise Systems"

About Binghamton University:

Binghamton University is a premier public R1 research institution in the State University of New York (SUNY) system that unites more than 130 broadly interdisciplinary educational programs with some of the most vibrant research in the nation. Our unique character - shaped by our mission, outstanding academics, facilities, and community life - promotes extraordinary student success, research, and service; Binghamton University is where our students, faculty and staff thrive.

Working at Binghamton University is more than about having a great job - it is about having the opportunity to flourish in an exciting, engaging environment. Our faculty and staff appreciate Binghamton's collegial and inclusive culture and its commitment to excellence, education, innovation and civic engagement. Our diverse campus community contributes to our success.

Binghamton merges rigorous academics, distinguished faculty who value cutting-edge, and community-engaged research, teaching and service, exceptional staff, and ultramodern facilities to engage and challenge its 18,000+ students. Our high-achieving student body represents diverse experiences from first-generation college-goers to international students. Beyond their talent, these classmates share a desire to shape the future through technology, insight, intellectual exploration, and community service.

We are an affirmative action/equal opportunity employer, and in keeping with this commitment, we welcome all to apply, including veterans and persons with disabilities.

Job Description:

Budget Title: Associate Director of Computing Services (SL-6)

Salary: Commensurate with experience

Reporting to the Associate Vice President for Information Technology Services (ITS) and Chief Information Officer (CIO), the Director of Enterprise Systems is a vital member of the ITS Senior Leadership team. This role provides strategic and operational leadership for much of Binghamton University's centralized information technology infrastructure, as well as the people, projects and processes that surround critical IT services.

The successful candidate will demonstrate a strong track record of leading and mentoring diverse technical teams in the support and management of large-scale enterprise systems. It is important that they have a deep familiarity and working knowledge across technologies such as: Linux, Windows Server, Active Directory, VMWare, cloud services (e.g., Azure and AWS), major databases (Oracle, MS SQL, MySQL), and authentication methods (SSO/MFA).

The Director will guide a team of staff, overseeing environments that support:

• Infrastructure: Server operations (physical/virtual), VMWare, cloud services (AWS/Azure), storage, and backup systems.
• Core Services: Account management, Active Directory, Google Workspace, Single Sign-On, and Multi-Factor Authentication.
• Business Applications: Centralized university business systems such as Banner and Database Environments.

Leadership and Strategic Responsibilities

• These responsibilities are at the core of the Director's role:
  • Working with the ITS Project Management Office to implement good project management practices within Enterprise Systems. Provide oversight for projects and keep stakeholders informed of the status of key projects.
  • Working with other Enterprise Systems leadership and analysts to develop a technological strategy for services provided by Enterprise Systems. Ensure this strategy aligns with broader University goals and direction.
  • Embracing good maintenance and support practices, both on behalf of systems and the user community.
  • Working with other units within ITS to implement good change management and problem management practices. Ensure both operational and technological changes are well-communicated both internally and externally.

Departmental Management Duties

• The Director will be responsible for departmental management duties, such as:
  • Working closely with the Division Budget Manager to maintain the Enterprise Systems budget, including the development of appropriate lifecycle replacement plans.
  • Managing vendor contracts, including the negotiation of terms and renewals.
  • Working with the Assistant Director for ITS Administration on employee hiring (searches), onboarding, and offboarding.
  • Supporting employee growth through training and networking opportunities.

Collaboration

• Collaboration is key to the success of the Director of Enterprise Systems:
  • Work closely with other Directors, Assistant Directors, and distributed IT professionals to plan and support centralized systems technology and applications.
  • Serve on ITS and University-level working groups for Information Technology and other University initiatives.

Reporting to the Director, three Assistant Directors provide group-level leadership to a dynamic, talented group of Analysts within Enterprise Systems.

Requirements:

• Bachelor's Degree in Computer Science, Information Systems/Sciences, or a related field
• Minimum of five years of relevant supervisory experience, including building, integrating, and maintaining systems infrastructure and related software environments
• Proven proficiency in managing a large, diverse technology infrastructure environment
• Ability to interpret and apply technical configuration specifications for servers, server operating systems, networked data storage, and disaster recovery systems
• Experience working in a large, complex organization, including staff onboarding and training, and developing and maintaining budgets
• Demonstrated ability to work in and build a team environment
• Ability to deal with ambiguity in a changing business environment

Preferred:

• Master's degree in Computer Science, Information Systems/Science, or a related field
• Experience working in a higher education or research environment
• Experience in planning and implementing hardware lifecycle replacement plans
• Experience working with Ellucian Banner Student systems
• Experience with an Enterprise Identity and Access Management System

Visa sponsorship is not available for this position. If you currently need sponsorship or will need it in the future to maintain employment authorization, you do not meet eligibility requirements. Additionally, please note that Binghamton University is not an E-Verify employer.

Additional Information:

Offers of employment will be contingent upon successful completion of a pre-employment background check and verification of degree(s) and credentials.

Binghamton University is a tobacco-free campus.

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov

Payroll information can be found on our website https://www.binghamton.edu/offices/human-resources/payroll/

Cover letters may be addressed "To the Search Committee."

Postings active on the website, accept applications until closure.

For information on the Dual Career Program, please visit: https://www.binghamton.edu/offices/human-resources/prospective/dual-career/index.html

Equal Opportunity/Affirmative Action Employer The State University of New York is an Equal Opportunity/Affirmative Action Employer. It is the policy of Binghamton University to provide for and promote equal opportunity employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender identity or expression, sexual orientation, veteran or military service member status, marital status, domestic violence victim status, genetic predisposition or carrier status, or arrest and/or criminal conviction record unless based upon a bona fide occupational qualification or other exception.

As required by Title IX and its implementing regulations Binghamton University does not discriminate on the basis of sex in the educational programs and activities which it operates. This requirement extends to employment and admission. Inquiries about sex discrimination may be directed to the University Title IX Coordinator or directly to the Office of Civil Rights (OCR). Contact information for the Title IX Coordinator and OCR, as well as the University's complete Non-Discrimination Notice may be found here.

Binghamton University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact the ADA Coordinator by completing the Reasonable Accommodation Request Form.

Application Instructions:

All applicants must apply via Interview Exchange: https://binghamton.interviewexchange.com/candapply.jsp?JOBID=195794

Deadline for Internal Applicants:

Deadline for External Applicants: Open until filled

Review of applications will begin immediately and continue until the vacancy is filled.

Please submit:

1. Resume,
2. Cover letter, and
3. Contact information for three professional references

You may add additional files/documents after uploading your resume. After you fill out your contact information, you will be directed to the upload page. Please login to check/edit your profile or to upload additional documents: https://binghamton.interviewexchange.com/login.jsp