Director of Financial Aid

operations

The role supervises Financial Aid staff, manages financial aid programs and campus-based aid (including Federal Work Study), develops policies and procedures, prepares regulatory reports such as FISAP, oversees appeals and special circumstances, provides financial aid counseling to students and families, and collaborates across departments to support enrollment, retention, and institutional effectiveness.

Minimum qualifications include a bachelor's degree and at least five years of progressively responsible financial aid experience, with extensive knowledge of Title IV regulations, compliance, financial aid systems, and staff supervision. A master's degree, leadership experience, and expertise in audits, VA benefits, and federal reporting are preferred.

The ideal candidate is a strategic leader with strong regulatory knowledge, excellent communication and organizational skills, and a commitment to student service, operational excellence, and continuous improvement.