Job Summary:
Reporting to the Associate University Librarian for Discovery and Access, the Director of Information & Technical Services will lead the Information & Technical Services (ITS) department of the Harvard Library. The Director will oversee the operational management of staff, functions, and operations of ITS and will provide strategic direction to the department’s sections (monographic acquisitions, e-resources & serials acquisitions and management, metadata creation, and metadata management), as well as provide vision and leadership for Harvard Library initiatives within their purview.
The Director serves as a trusted advisor for library leaders making policy-level decisions and sets priorities in ordering, scoping, metadata processing, creation, and management, licensing, project planning, and strategy in all these areas for ITS. This position is responsible for the overall administration and coordination of work and for establishing and implementing technical services policies, standards, and procedures. The Information & Technical Services department has 99+ staff in multiple locations and an annual operations budget of approximately $14.9 million. The Director serves as an active member of the Harvard Library Leadership Team and the Discovery and Access Leads Team.
Strategic Leadership, Management, and Planning:
- Lead the stewardship, growth and impact of Harvard Library’s Information & Technical Services department.
- Provide vision and strategic direction for technical services operations and priorities across all the sections in ITS.
- Lead, manage, coach, and guide ITS senior managers and coordinate ITS operations and workflows aligned with Harvard Library’s and ITS department’s strategic priorities.
Resource Management
- Inspire and oversee user-centered technical services operations and delivery of services across a large, distributed library system through management of a diverse workforce and a complex budget.
Collaboration and Outreach
- Recommend policy, service, financial and contractual commitments for Harvard Library (within scope) to participate in national and international programs.
Qualifications
Basic Qualifications:
- Master’s degree in library and information science from an ALA-accredited program, or a related field.
- Minimum of five years of directly related experience in technical services area and academic libraries.
- Minimum 3 years of experience leading and managing librarians and/or staff.
- Experience managing complex budgets.
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