Director of International Student and Scholar Services
Job Description
IMPORTANT APPLICATION INSTRUCTIONS:
- Upload Resume or Curriculum Vitae for automatic population of information to the application.
- The contact information, work experience, and education listed on your Resume/CV will be parsed and input into your Montclair application.
- Review information and double-check all fields containing information that the system parsed – the software is intelligent, but you need to verify that the data is accurate.
- In the “My Experience” section, you will find a Resume/CV upload option where you can submit your cover letter and all other supporting documents.
Note: If you have an expansive CV, we recommend that you apply manually and only include the positions you have held in the last ten (10) years. You will then be able to attach your Resume/CV, as well as all other supporting documentation in the "My Experience" section of your application.
SUMMARY
Reporting to the Assistant Vice President, the Director is responsible for the oversight of the day-to-day services provided by the Office of Global Engagement to international students and scholars, immigration compliance, and staff management. The Director assists with the development and implementation of a strategic plan to better support students, as well as identify and develop new opportunities for educating the entire campus community about the needs of international students. The position serves as a liaison between administrative and academic units and the Office of Global Engagement, working as a strong advocate for international students and scholars. In addition, the Director is responsible for providing immigration advisement for F-1 and J-1 students at the University.
PRINCIPAL DUTIES AND RESPONSIBILITIES
- Serve as DSO and ARO for F-1 and J-1 students and scholars.
- Provide advisement and counsel on immigration matters.
- Process any documentation related to students' or scholars’ immigration records, including but not limited to extension requests, full-time enrollment verification, changes in level, SEVIS registration, OPT/CPT requests, academic training requests, record validation, and other related matters.
- Support the Office of Global Engagement with compliance efforts, including but not limited to internal audits to evaluate the efficacy of existing processes and implement changes if needed.
- In the absence of the Assistant Vice President, serve as the primary contact for crisis responses related to international students and scholars.
- Lead the development and day-to-day operation of short-term programs (high school summer program, English as a second language, etc.).
- Lead the review of existing office processes and procedures; develop new processes and procedures when appropriate, to ensure that the University remains in compliance at all times.
- Conduct workshops and/or webinars to current students and scholars on topics related to their immigration status.
- Lead the planning and execution of the international student orientation program and any other office-sponsored events.
- Oversee the department's social media channels and website to support the promotion of cultural events sponsored by the office or other units on campus.
- Manage professional staff and student workers.
- Perform other duties as assigned.
- Management retains the right to add or change job duties at any time.
QUALIFICATIONS
REQUIRED:
- Must be a U.S. citizen or a lawful permanent resident.
- Master’s degree in higher education, international education, or related field.
- Minimum of seven years of experience in a US higher education setting.
- Minimum of five years of experience working as a DSO for F-1 and as ARO for J-1 students and scholars. Must be very familiar with all SEVIS functions for both F and J visas (processing of CPT/OPT/STEM OPT applications, registration, validation, academic training, change of status, matriculation, corrections, reinstatement, extension, etc.)
- Experience managing professional staff and a caseload of 400+ students.
- Ability to work on weekends and evenings to fulfill the principal job duties.
PREFERRED:
- Prior experience with Banner, Slate, and Terra Dotta.
- Ability to analyze and interpret the needs of students and offer appropriate solutions.
- Fluency in two or more languages.
PROCEDURE FOR CANDIDACY
Applicants should include a resume and cover letter describing how their background, skills and education match the needs of the University. When applying, please take a moment to carefully read and follow the steps in the application instructions.
Salary Range
$100,000.00-$110,000.00 Annually
The position may also be eligible for comprehensive benefits, including health insurance, retirement plans, and tuition assistance. For further details, please visit: https://www.montclair.edu/human-resources/benefits/
Montclair State University considers factors such as, but not limited to, scope and responsibilities of the position, candidate’s relevant work experience, education, skills, and internal equity, when extending an offer.
Salary offers for internal employees who are part of a collective bargaining unit (CBU) and are applying to a position that is within a CBU will be determined in accordance with contractual provisions.
Department
Office of Global Engagement
Position Type
Administrative
Contact Information:
For questions or concerns, please contact Human Resources' Workday Recruiting Support at 973-655-5000 (Option 2), or email talent@montclair.edu.
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