Director of Operational Analytics
Job ID: 301286
Location: Statesboro, Georgia
Full/Part Time: Full Time
Regular/Temporary: Regular
About Us
Georgia Southern University is the state's largest and most comprehensive center of higher education south of Atlanta. With nearly 150 degree programs at the bachelor's, master's and doctoral levels, Georgia Southern has been designated a Carnegie Doctoral/R2 "high research" university and serves more than 29,500 students from all 50 states, Washington, D.C., Puerto Rico, and more than 100 countries.
With four vibrant campuses - the Statesboro Campus, the Armstrong Campus in Savannah, the Liberty Campus in Hinesville, and the East Georgia Campus in Swainsboro - Georgia Southern offers a dynamic environment that encourages learning, discovery and personal growth. The University is accredited by the Southern Association of Colleges and Schools and has earned specialized accreditation from numerous professional and academic associations that set standards in their respective fields.
Georgia Southern is an influencer and intellectual catalyst in southeast Georgia, a rapidly expanding region that is home to international companies such as Hyundai, Gulfstream and JCB, as well as the Port of Savannah and Georgia Ports Authority. With a focus on hands-on learning, Georgia Southern is supporting the demand for highly skilled workers by providing academic excellence and creative innovation in a supportive, student-centered environment that empowers the next generation of leaders to succeed.
Beyond an ideal location, there is a place for you to work in an exciting environment abounding with opportunities for personal and professional growth. Named one of the Best U.S. Colleges by The Wall Street Journal, Georgia Southern is nationally recognized for the caliber of its academic programs and student experience. Georgia Southern University has also been recognized by Forbes as one of "America's Best-In-State Employers" for 2025.
Location
Statesboro Campus - Statesboro, GA
Department Information
IT Data Analytics
Job Summary
The Director of Operational Analytics reports to the Chief Analytics Officer (CAO) and serves as a strategic leader within the IT Data Analytics team. This role bridges the gap between data science and business operations by driving data-informed decisions across the university.
The Director is responsible for designing, optimizing, and maintaining the data infrastructure - including data lakes and warehouses - to support enterprise business intelligence. By leveraging advanced data analytics, this role empowers leadership with actionable insights to optimize business strategy and performance.
Responsibilities
- Architect and deliver comprehensive analytics reports and datasets that enable university leadership to execute data-driven strategies
- Apply advanced problem-solving and creative thinking to adapt emerging technologies to meet evolving customer and institutional needs
- Lead and mentor a team in the creation and deployment of robust analytical solutions
- Innovate new methodologies for leveraging business data to enhance decision-making processes across departments
- Identify patterns and trends within enterprise data to provide actionable insights into operational efficiency and performance
- Translate complex analytical findings into clear, non-technical narratives for stakeholders to facilitate organizational alignment
- Design, develop, and manage scalable data pipelines for the seamless ingestion and transformation of diverse structured and unstructured data sources
- Evaluate industry trends and advancements in data modeling to ensure the institution remains at the forefront of analytics innovation
Required Qualifications
Educational Requirements
- Bachelor's Degree
Required Experience
- Seven (7) or more years of related work experience
Preferred Qualifications
Preferred Educational Qualifications
- Master's Degree
Preferred Experience
- Experience including data pipeline development and optimization, ETL/ELT processes, and data integration
- Proficiency with at least one of the following programming or query languages: SQL, Python, Java, R; Five or more years of IT leadership and management experience
- Experience with Snowflake and Microsoft Power BI Customer relationship management in a higher education environment
Proposed Salary
Commensurate with Experience
This is an exempt position paid on a monthly basis.
Required Documents to Attach
- Resume
- Cover Letter
- Two (2) Professional References
Knowledge, Skills, & Abilities
ABILITIES
- Consistently exhibit engaging customer service
- Ability to support various constituencies served by the University
- Proven proficiency with computers including Microsoft Office, Google, and/or applications as required for specific position
- Ability to maintain confidentiality and secure sensitive information
- Ability to work independently and collaboratively
KNOWLEDGE
- Adhere to University policies and procedures to meet Institutional goals and support University's mission for student success
SKILLS
- Effective communication (verbal and written), organizational and human relations skills
Apply Before Date
August 28, 2026
Application review may begin as early as July 24, 2026.
Contact Information
For more information or questions about a job posting, please contact the Department of Human Resources by phone at (912) 478-6947 or by email at hrservice@georgiasouthern.edu.
For technical support, please call the USG Service Desk at (877) 251.2644, or email support@usg.edu.
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