Director of Operations, Work Transformation
Company: Delta Delta Delta Fraternity (Tri Delta)
Job Location:
Category: Business and Financial Services
Type: Full-Time
Tri Delta is seeking a Director of Operations, Work Transformation to serve as the project manager for Tri Delta’s transformation into a downsized office footprint. This hands-on role is responsible for planning, coordinating, and executing a comprehensive change management and operational strategy that documents workflows, ensures business continuity, and supports employees and stakeholders through the transformation.
The ideal candidate will combine their commitment to mission-driven organizations with their project management skills and expertise driving large-scale operational changes.
The role is HYBRID with work in-person in our Dallas-based office on an as-needed basis (Dallas, TX 75254).
Why work for Tri Delta?
- Mission driven culture
- Excellent work environment
- Paid vacation & holidays
- Benefits including health insurance (medical, dental, & vision), retirement, & life insurance
- Industry leading professional training
- Growth & promotion opportunities
Key Responsibilities
Project planning & Execution
- Develop and manage a complete project plan for the transformation to a smaller footprint, including scope, timelines, milestones, risks, and success metrics. Track progress against project milestones and prepare regular status updates for leadership.
- Conduct needs assessments to understand current workflows, operational gaps, and technology requirements. Evaluate outcomes and propose ongoing improvements.
- Coordinate cross-functionally to design and implement remote-first processes.
Change management
- Lead organizational change strategy for the transformation, ensuring smooth adoption of new processes, tools, and expectations.
- Create communication plans, training materials, transition guides, and process documentation for staff and stakeholders.
- Coordinate rollouts of new processes and systems with minimal disruption to Tri Delta’s operational cadence.
- Solicit feedback and adjust plans based on staff and stakeholder input.
Technology & Infrastructure
- Partner with Technology Team to assess tech needs for remote-first operations.
- Oversee implementation of systems that support remote staff productivity, monitoring, collaboration, and data management.
Policy & Compliance
- Develop or revise policies to reflect a remote-first culture, including expectations for communication, availability, performance management, data protection, and employee safety.
- Partner with Technology Team and People & Culture Team to ensure compliance with labor laws and security requirements across all operating states.
Culture & Engagement
- Work with People & Culture Team to strengthen Tri Delta’s Staff Culture, employee engagement strategies, and equitable access to professional development opportunities.
- Support supervisors in developing effective remote-first management practices.
- Identify opportunities to strengthen onboarding, communication, and team dynamics in a remote-first environment.
Required qualifications include:
- Bachelor’s degree in business, management, or related field.
- Five or more years managing large-scale organizational, operational, or systems-change projects.
- Expertise in project management.
- Strong understanding of remote-work technologies.
- Strong communication, facilitation, and stakeholder-management skills.
- Experience leading cross-functional teams.
- Ability to work in-person in our Dallas-based office on an as-needed basis.
- Ability to travel to worksites on an as-needed basis.
Preferred qualifications include:
- Experiences in non-profit or mission-driven organizations.
Fulfill professional expectations of all Tri Delta employees:
- Abide by and lead others in Tri Delta’s project management process and practices.
- Receive and act on feedback; focus on self-development to become the best version of yourself.
- Pursue open and consistent communication with Tri Delta employees and volunteers.
- Conduct all work with a focus on elevating Tri Delta’s brand as a premier women’s organization dedicated to helping women live, learn, and lead – with Purpose, for a lifetime.
- Be passionate about serving others (e.g., Tri Delta employees, Board members, collegiate and alumnae members) and helping them become the best versions of themselves.
Apply Now
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