"Director of Strategic Advising and Student Support"

Director of Strategic Advising and Student Support

Company: Baker College

Job Location: , 48507

Category: Academic Advising

Type: Full-Time

Email: jobpostings@baker.edu

Are you a visionary leader passionate about student success and innovation in higher education? Baker College is seeking a dynamic Director of Strategic Advising and Student Support to lead transformative initiatives that shape the academic journey for students across all campuses and online programs.

The Director of Strategic Advising and Student Support is a key leader within Enrollment Management Services, responsible for setting the vision for academic advising and student support across all Baker College campuses and online programs. This role leverages innovative, AI-powered tools to enhance advising, boost engagement, and support student success from enrollment to graduation.

Guided by a strong student-first philosophy, the Director leads a multidisciplinary team to foster an inclusive, outcome-driven environment that promotes retention, persistence, and degree completion. In collaboration with faculty, staff, and external partners, the Director designs and implements strategies that provide students with the personalized support they need to thrive academically and professionally.

The Director will lead the development and implementation of a comprehensive student success strategy focused on academic advising and support services for both on-campus and online students. This includes supervising a team of academic advisors, fostering a student-first mindset, and ensuring personalized, innovative services aligned with institutional goals. The role leverages data analytics and AI-driven tools to enhance advising processes, monitor student progress, and support proactive interventions. Through close collaboration with faculty, academic departments, and student support teams, the Director ensures students have clear pathways and access to the resources needed to succeed. Responsibilities also include managing advising technologies, overseeing a holistic advising model for diverse student populations, and driving initiatives that promote academic achievement and engagement. Regular assessment, continuous improvement, and staying current with best practices and emerging trends are essential to this role’s success.

A bachelor’s degree is required for this role, with a master’s degree preferred. The ideal candidate will have at least five years of experience in higher education, particularly in academic advising, student support services, or enrollment management. Additionally, a minimum of three years in a leadership or supervisory capacity—managing cross-functional teams focused on advising or student engagement—is preferred.

At Baker College, we're on a mission to transform education with a Student-First philosophy. Our President's vision is dedicated to creating an environment where students, faculty, and staff flourish. Join us in cultivating a culture of belonging and engagement, where every individual is valued and appreciated.

The successful candidate will believe in and support the student-first philosophy while contributing to the overall success of Baker College, and acting as a positive role model and brand ambassador on and off campus.

The full position description is available for your review online - Director of Strategic Advising & Student Support