Job Description This position serves as the Chief Information Officer (CIO) and provides strategic leadership, direction, and oversight for all Information Technology operations across a multi-campus community and technical college system consisting of two campuses and multiple remote locations. The position is responsible for the planning, development, implementation, security, and continuous improvement of the College's Information Technology infrastructure and services and ensures that…
technology resources effectively support the mission, vision and strategic goals. This position provides leadership, communication, and customer service in all areas of computing, networks, cybersecurity, telecommunications, distance learning technologies, and services to support the college community. Customer Service Provide college-wide leadership and operational management of all aspects of Information Technology Services Lead and supervise college-wide Information Technology staff Customer Relationship Management (CRM) Administration Project Management Other Duties as Assigned Salary Range: 38.56 - 66.39 USD Hourly  Minimum Qualifications Five (5) years of experience in technology practices, such as system administration, cybersecurity, infrastructure, network or related Information Technology field. A Bachelor's degree in information technology or related field from an accredited institution may substitute for one year of experience; Associate's degree may substitute for six months of experience. Previous supervisory, lead worker, or leadership experience. Knowledge of information technology principles, practices, and methodologies, including the ability to analyze business requirements and develop solutions that meet needs while maintaining a secure and stable environment. Knowledge of technology infrastructure including servers, storage, switches, virtualization, networking equipment and related technologies to support institutional operations and computing environments. Skilled in project management and strategic planning, with ability to develop and implement technology plans for infrastructure, classroom and business applications. Customer service skills sufficient to actively listen and understand customer needs and provide accurate information and appropriate alternatives in a timely, thorough, courteous, respectful, and professional manner. Exceptional problem-solving and organizational skills in both Information Technology and personnel areas Preferred Qualification A Master's degree in Information Technology or related field. Experience working in higher education. Experience administering higher education CRM platforms. Experience with Zoom telecommunication systems. Experience with best practices implementing & maintaining the NIST 800-171 framework. Other Requirements * Must submit Resume and Cover Letter** Applicants that do not submit the required application materials (Resume & Cover Letter) will not be considered. (upload documents in the Resume/Cover Letter section of the application) In accordance with the Minnesota State Vehicle Fleet Safety Program, employees driving on college/university business who use a rental or state vehicle shall be required to conform to Minnesota State's vehicle use criteria and consent to a Motor Vehicle Records check. About Northland is a comprehensive two-year community & technical college with campuses in East Grand Forks and Thief River Falls, MN. We are united as one college to increase educational access, support student success, strengthen partnerships, and advance equity in the communities we serve. Working together to improve the state we love. What do Minnesota's State employees have in common? A sense of purpose in their work Connection with their coworkers and communities Opportunities for personal and professional growth 38.56 - 66.39 USD Hourly