Director, Project Portfolio & Change Management
Job Summary
The Director, Project Portfolio and Change Management provides
strategic leadership for the University's technology project
portfolio, project management practices, and organizational change
management functions. Develops and implements governance
frameworks, processes, and standards that enable effective
prioritization, planning, delivery, and adoption of technology
initiatives aligned with institutional priorities. Leads
professional staff and oversees complex, high-visibility,
institution-wide technology programs and projects that support the
University's strategic objectives.
FGCU is building a culture of curiosity, commitment and
collaboration. We value employees who successfully work with others
and drive positive change through critical thinking and decisive
action. If you thrive in an environment of innovation,
accountability and mutual respect, you will find a good home
here.
At Florida Gulf Coast University, employees are expected to work on
campus as part of a collaborative, mission-driven environment.
While this role does not directly interact with students, its
on-site presence is essential to supporting the university's
operations and advancing student learning across the
institution.
Job Description
Typical duties include but are not limited to:
- Establishes and leads the University's technology project
portfolio management framework, including project intake,
evaluation, governance, resource alignment, tracking, and reporting
of technology initiatives.
Develops and maintains an integrated technology project
portfolio and provides recommendations regarding prioritization,
sequencing, resource allocation, acceleration, deferral, or
termination of initiatives based on institutional priorities,
value, risk, capacity, and expected benefits.
Facilitates technology governance and portfolio review
processes, providing leadership with dashboards, forecasts,
decision briefs, and recommendations to support strategic
decision-making.
Maintains institutional visibility into technology demand,
portfolio capacity, resource constraints, project risks,
dependencies, and competing priorities to support strategic
decision-making and alignment with University goals.
Establishes project management standards, methodologies, tools,
governance practices, and reporting expectations across Information
Technology and University departments.
Directly manages strategic, complex, and institution-wide
technology programs and projects, ensuring effective governance,
delivery oversight, risk management, project health monitoring, and
successful implementation.
Ensures technology initiatives have appropriate sponsorship,
ownership, resources, stakeholder alignment, and readiness planning
to support successful delivery, adoption, and operational
outcomes.
Develops and implements an organizational change management
framework to support stakeholder engagement, readiness, adoption,
and successful integration of technology and process changes.
Provides coaching, tools, and guidance to project managers,
business owners, change champions, and University stakeholders to
strengthen project and change management capabilities.
Leads the project portfolio and change management team by
establishing priorities, service expectations, and operating
practices; assigning work; managing performance; and supporting
staff development.
Establishes the strategic direction, operating model,
priorities, and continuous improvement practices for the Project
Portfolio and Change Management function.
Manages office resources, including budgets, staffing plans,
consulting needs, technology requirements, vendor relationships,
procurement activities, and vendor performance management.
Partners with institutional stakeholders, including academic
and administrative leaders, finance, procurement, legal,
information security, enterprise architecture, data governance,
accessibility, communications, and external partners to achieve
strategic objectives.
Develops and maintains policies, procedures, governance
documentation, service standards, and performance measures to
support effective project portfolio and change management
practices.
Other Duties:
- Performs other job-related duties as assigned.
Additional Job Description
Required Qualifications:
- This position requires either twelve years of directly related
full-time experience or, as an alternative, a Bachelor's degree
from an accredited institution in Business Administration,
Information Technology, Management Information Systems,
Organizational Development, or other related field and eight years
of full-time experience directly related to the job functions.
- Experience in technology projects, programs, portfolios, or
organizational change initiatives.
- Experience managing cross-functional technology implementations
involving multiple departments, stakeholders and external
vendors.
- Experience supervising or managing a team.
- Any appropriate combination of relevant education, experience,
and/or certifications may be considered.
Preferred Qualifications:
- Master's Degree from an accredited institution in Project
Management, Business Administration, Information Systems,
Organizational Development, Higher Education Administration,
Communication, or a related field.
- Experience leading an IT project management or change
management office in higher education.
- Experience with enterprise technology and digital
transformation initiatives, including ERP, cloud services,
cybersecurity, data governance, analytics, and related
systems.
- Experience managing third-party implementation partners and
complex technology contracts.
- Experience managing a technology department in a customer
service centered environment.
- Experience managing a budget, including contract renewal and
salary planning.
- Experience establishing institutional change-champion networks
or communities of practice.
- Project Management Professional (PMP®) certification.
- Change management certification (e.g., Prosci®, Certified
Change Management Professional (CCMP®), or equivalent).
- Advanced project/program management certification (e.g.,
Program Management Professional (PgMP®), Portfolio Management
Professional (PfMP®), PMI Agile Certified Practitioner (PMI-ACP®),
or equivalent).
Knowledge, Skills & Abilities:
- Proven ability to think strategically and approach challenges
with creativity.
- Demonstrated track record of reliability, meeting goals, and
holding oneself accountable.
- Strong interpersonal skills and experience working effectively
across teams.
- Advanced knowledge and understanding of management principles,
practices, and standards, as applied to public institutions.
- Employee development and performance management skills.
- Strong interpersonal skills, flexibility, and customer service
orientation.
- Strong analytical and critical thinking skills and the ability
to analyze, summarize, and effectively present data.
- Skill in examining and evaluating operations and developing
and/or redesign operating strategies, systems, and procedures.
- Excellent oral and written communication skills and the ability
to interact effectively with a wide variety of people.
- Ability to foster a cooperative work environment and work
effectively in a team environment.
- Ability to supervise and train assigned staff.
- Ability and skill in data analysis and metrics.
- Skill in examining and evaluating operations and developing
and/or redesign operating strategies, systems, and procedures.
- Excellent oral and written communication skills and the ability
to interact effectively with a wide variety of people.
Institutional Values & Behavioral Expectation
In this role, the successful candidate will be expected to:
- Seek out new approaches to improve outcomes; remain open for
feedback and new ideas.
- Lead with integrity; consistently produce high-quality work;
persevere to overcome obstacles to meet deadlines and achieve
deliverables.
- Share information and insights thoughtfully; build partnerships
across departments; communicate respectfully; support colleagues to
achieve common goals.
Pay Grade 22
FGCU is a State University System of Florida member and an Equal
Opportunity and Equal Access employer. All qualified applicants
will receive consideration for employment without regard to race,
color, religion, sex, age, national origin, disability, or
protected veteran status.
To apply, visit https://apptrkr.com/9716655"">https://fgcu.wd5.myworkdayjobs.com/en-US/eaglejobs/job/Main-Campus/Director--Project-Portfolio---Change-Management_R0007652?workerSubType=7606cd1535ba016f9151c43d68012214&workerSubType=7606cd1535ba01e56580c43d68012414&workerSubType=7606cd1535ba014f6fabc43d68012614
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