Director, Student Experience

• Shape a greenfield, multi campus student experience for UWA India
• Set global standards locally across wellbeing, engagement and success
• Full-time appointment on an ongoing basis.
• Attractive remuneration package offered.

About the area

The Student Experience function at UWA India provides leadership for the development and delivery of student-facing services and programs that support engagement, wellbeing, and student success across the Mumbai and Chennai campuses. The portfolio encompasses student administration, wellbeing and counselling services, co-curricular and extracurricular engagement, student life, and student support programs. The function plays a key role in supporting the establishment and ongoing development of UWA India by ensuring student services align with UWA’s global standards while responding to local regulatory, cultural, and operational requirements in India. Working collaboratively across the University and with external partners, the Student Experience team delivers coordinated and student-centred services that contribute to academic success, positive campus experience, and the sustainable growth of UWA India.

About the opportunity

• Provides strategic and operational leadership for student services across UWA India campuses, delivering an integrated, student centred approach to engagement, wellbeing, success and progression that aligns with UWA global standards and the Indian higher education context.
• Works collaboratively with academic and professional colleagues across UWA India and the broader University to lead student experience initiatives, contribute to institutional planning, and support partnerships that enhance student engagement and campus community.
• Ensures student services operate within approved governance frameworks and regulatory requirements, while managing resources effectively and maintaining a safe, inclusive and high-quality campus environment.

About you

• A relevant postgraduate qualification and extensive experience in student experience, student services, education management, or a related field; or an equivalent combination of education and senior leadership experience.
• Demonstrated senior leadership experience in the development and delivery of student experience or student services within a higher education or similarly complex organisational environment.
• Demonstrated ability to lead integrated service delivery models that support student engagement, wellbeing, inclusion, and student success outcomes.
• Demonstrated experience leading and developing multidisciplinary teams and fostering a collaborative, service-oriented organisational culture.
• Demonstrated operational and change leadership capability, including establishment or improvement of services, implementation of

Note: This position requires the satisfactory completion of pre-employment screening appropriate to a senior role, including verification of identity, qualifications and employment history, and any additional background or integrity checks required by applicable law or UWA India policies.

Position description: UWA India Position Description - Director, Student Experience.pdf

To learn more about this opportunity, please contact uwaindia.talent@uwa.edu.au

How to apply

Please apply online via the Apply Now button. The content of your Resume and Cover Letter should demonstrate how you meet the selection criteria.

Closing date: 11:55 PM AWST on Wednesday, 20 May 2026

Please note: Unsolicited applications from recruitment agencies will not be accepted outside of formal channels.

About the University of Western Australia

The University of Western Australia (UWA) is ranked among the top 100 universities globally and is a proud member of Australia’s prestigious Group of Eight research-intensive universities. Renowned for academic excellence, UWA offers a collaborative and inclusive environment that supports innovation, inquiry and professional growth. With vibrant campuses and a strong commitment to research led teaching, UWA provides an outstanding setting for ambitious academics to build their careers and make a meaningful impact.

Learn more about us.

Our commitment to inclusion and diversity

UWA is committed to a diverse workforce and an equitable and inclusive workplace. We are committed to fostering a safe environment for all, including indigenous people, women, those from culturally and linguistically diverse backgrounds, the LGBTIQA+ community, and people living with disability. If you require any reasonable adjustments, we encourage you to advise us at the time of application. Alternatively, you can contact us for assistance during the recruitment process.