Director - Teaching & Learning Center

About Cambodia and AUPP

Known as the Kingdom of Wonder, Cambodia is a country that teems with natural beauty and historical sites, including the UNESCO world heritage site Angkor Wat. Only two hours from Singapore, and next to Thailand, Cambodia is at the heart of Southeast Asia. Situated in the capital - a city with a thriving art scene, bustling markets and excellent cuisine - the American University of Phnom Penh is one of the region's leading private institutions with a state of the art campus. As part of our growth strategy the University is now looking to engage the best of emerging new academics talent as well as those with more experience.

Location: Phnom Penh, Cambodia

Schedule: Full-time

Supervisor: Vice President, Academic Services

Position Summary

The Director of the Teaching and Learning Center (TLC) provides strategic and operational leadership for one of AUPP's core academic support units. Reporting to the Vice President for Academic Services, the Director oversees a team of specialists responsible for faculty development, student learning support, and undergraduate and graduate English training. The Director is accountable for the coherence, quality, and continuous improvement of all TLC programs and services, and for building a team culture defined by collaboration, professionalism, and evidence-based practice.

This is a leadership role first. The Director sets direction, manages people, maintains institutional relationships, and ensures the TLC functions as an integrated unit rather than a collection of separate programs. The Director works closely with academic departments, Student Affairs, and external partners, and represents the TLC at the senior leadership level.

Essential Functions

• Provide strategic leadership for the TLC, setting clear priorities and ensuring all programs and services align with AUPP's academic mission and institutional goals.
• Directly supervise and support the TLC team, including the Teacher Education Specialist, Learning Support Coordinator, and Head of English Programs, through regular one-on-ones, performance reviews, and professional development planning.
• Ensure coherent integration across TLC functions so that faculty development, student support, and English training operate as a unified department rather than independent silos.
• Manage the TLC budget, allocating resources effectively and reporting to the VP for Academic Services on expenditure and outcomes.
• Represent the TLC at the senior leadership level, contributing to university-wide planning, policy development, and accreditation processes.
• Build and maintain productive relationships with academic departments, Student Affairs, HR, and external partners including schools, professional bodies, and accreditation agencies.
• Lead the TLC's quality assurance and program evaluation processes, using data and stakeholder feedback to drive continuous improvement.
• Stay current with trends and best practices in higher education teaching and learning, and provide informed guidance to university leadership.
• Maintain an active but limited teaching presence, contributing up to 3 contact hours per week.

Essential Qualifications

• A master's degree in education, instructional design, applied linguistics, or a closely related field is required. A doctorate is preferred.
• A minimum of seven years of experience in higher education, with demonstrated progression into leadership or management responsibilities.
• Proven experience leading or coordinating a team, including performance management and professional development.
• A strong track record in at least one of the TLC's core areas: faculty development, student learning support, or English language education.
• Familiarity with accreditation standards and quality assurance processes relevant to higher education.

Required Skills, Knowledge & Abilities

• Demonstrated leadership and people management skills, including the ability to set clear expectations, give constructive feedback, and develop staff.
• Strong strategic thinking with the ability to translate institutional priorities into coherent departmental plans and measurable outcomes.
• Excellent interpersonal and communication skills, with the ability to build trust across academic departments, administrative units, and external partners.
• Experience with budget management and resource allocation in an academic setting.
• Working knowledge of quality assurance, program evaluation, and data-informed decision-making.

Desired Qualifications & Experience

• A doctorate in education, instructional design, applied linguistics, or a closely related field.
• Experience working in higher education in Southeast Asia or a comparable developing-country context.
• Familiarity with Advance HE, the UK Professional Standards Framework (2023), or equivalent international frameworks for teaching quality.
• Experience designing or overseeing postgraduate programs, including engagement with accreditation or professional recognition bodies.
• A record of scholarly engagement in teaching and learning, whether through publication, conference participation, or applied research.

Employee Benefits

• Health Insurance with private company
• NSSF benefits: Pension Fund, Health, and Occupational Accident Coverage
• Seniority Indemnity Payment
• Visa Extension
• Work Permit/Workbook
• Airfare (for employees whom have been hired outside of Cambodia)
• Other benefits based on Cambodian Labor Law