Director, TRIO Student Support

Job Summary:

This grant funded role is responsible for providing leadership and administrative oversight of all aspects of the federal TRIO Student Support Service (SSS) grant program designed to support the success of low-income, first-generation college students. This individual serves as a member of the Vice President’s senior leadership team.

Primary Duties and Responsibilities:

Essential Performance Requirements
• Identifies, selects, monitors and serves program participants
• Develops, manages and ensures appropriate use of the TRIO SSS grant budget and authorizes program expenditures
• Communicates with Department of Education project specialists regarding status of TRIO SSS program and progress towards meeting program objectives
• Prepares and submits Department of Education annual performance and financial reports
• Monitors progress toward achieving program objectives
• Maintains appropriate program records, prepares and submits time and effort reports and mandated compliance reports
• Conducts records audit to ensure accuracy of recordkeeping and compliance
• Collaborates with various district and campus departments to ensure effective and efficient functioning of TRIO SSS program and to connect TRIO SSS students to services, resources, programs and opportunities
• Tracks student participation, engagement and academic performance data and reviews data regularly to inform operations and interventions

General Supervision and Management
Supervises TRIO SSS staff with the responsibilities of hiring, training, evaluating, and mentoring

Service Excellence
• Participates on behalf of the College in external community organizations and associations as assigned to support the essential performance requirements
• Attends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the worksite
• Completes all required training and professional development sessions sponsored through Tarrant County College (TCC)
• Supports the mission, values, goals, and principles of the College

Supervision
Works under the general supervision of the Vice President of Student Affairs

*Performs Other Related Tasks as Required

*The duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.*

Required Minimum Qualifications:

• Master's degree
• Five (5) years’ of administrative and managerial working experience in an educational setting
• Three (3) years' working experience supervising (e.g., managing, evaluating the performance of others)
• Three (3) years’ working experience designing, managing, or implementing TRIO or similar programs
• Three (3) years’ working experience writing proposals and securing funds through grant applications

Preferred Qualifications:

• At least one (1) year’s working experience in TRIO Student Support Services
• At least one (1) year’s working experience developing strategic, data-informed interventions and engagement strategies to improve student learning, retention, success, and completion
• At least one (1) year’s working experience performing the Essential Performance Requirements in higher education

Knowledge, Skills and Abilities:

• Knowledge of TRIO Student Support Services or similar programs
• Skilled in excellent customer service and interpersonal relationships
• Skilled in oral, electronic, and written communications
• Skilled with grant and fiscal management
• Ability to delegate work appropriately to faculty and staff to meet College and campus deliverables

Physical Demands and Work Environment:

Physical Demands
The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to stand, walk, and climb or balance. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment
The work environment characteristics described here are representatives of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually quiet.