Join The New School
At The New School, we redefine the boundaries of education, creativity, and innovation. Founded in 1919 and located in the heart of New York City, we are home to over 8,000 students from over 100 countries, offering more than 135 degree and diploma programs across our renowned colleges, including Parsons School of Design, The New School for Social Research, Eugene Lang College of Liberal Arts, Parsons Paris, and the College of Performing Arts. Our progressive, interdisciplinary approach has earned us recognition as one of the most forward-thinking institutions in the world.
POSITION/ROLE OVERVIEW
Reporting to the Assistant Director for Library Systems, the Discovery Systems and Electronic Resources Specialist supports the discovery and access of the library's resources. The position provides support for electronic resource troubleshooting and discovery services.
This role works closely with other Digital Library and Technical Services teams (Acquisitions, Metadata, and Collection Services) and consults with public services teams to enhance how users find, access, evaluate, and use library, archives, and special collections resources within the primary library catalog and related applications. The position supports the technology that connects faculty and students with library materials.
The position requires strong analytical judgment, systems thinking, documentation skills, and the ability to translate access problems, metadata issues, usage data, and user behavior into practical service improvements. Work will directly contribute to resolving access and discovery challenges, making a meaningful difference for library users on all global New School campuses.
CORE CAPABILITIES, PRIMARY DUTIES, AND RESPONSIBILITIES
Primary Responsibilities
Discovery & Electronic Resource Support
At The New School, we redefine the boundaries of education, creativity, and innovation. Founded in 1919 and located in the heart of New York City, we are home to over 8,000 students from over 100 countries, offering more than 135 degree and diploma programs across our renowned colleges, including Parsons School of Design, The New School for Social Research, Eugene Lang College of Liberal Arts, Parsons Paris, and the College of Performing Arts. Our progressive, interdisciplinary approach has earned us recognition as one of the most forward-thinking institutions in the world.
POSITION/ROLE OVERVIEW
Reporting to the Assistant Director for Library Systems, the Discovery Systems and Electronic Resources Specialist supports the discovery and access of the library's resources. The position provides support for electronic resource troubleshooting and discovery services.
This role works closely with other Digital Library and Technical Services teams (Acquisitions, Metadata, and Collection Services) and consults with public services teams to enhance how users find, access, evaluate, and use library, archives, and special collections resources within the primary library catalog and related applications. The position supports the technology that connects faculty and students with library materials.
The position requires strong analytical judgment, systems thinking, documentation skills, and the ability to translate access problems, metadata issues, usage data, and user behavior into practical service improvements. Work will directly contribute to resolving access and discovery challenges, making a meaningful difference for library users on all global New School campuses.
CORE CAPABILITIES, PRIMARY DUTIES, AND RESPONSIBILITIES
Primary Responsibilities
Discovery & Electronic Resource Support
- Monitor and analyze catalog and electronic resource usage
- Troubleshoot electronic resource access (OpenAthens) and metadata issues
- Recommend and implement discovery and supporting system improvements
- Coordinate with university, consortial, and vendor support departments
- Create and review documentation for library staff
- Facilitate import of new digital collections and secure electronic lending within the discovery interface.
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