The Dispatcher is often the first point of contact for the Suffolk University and Security Department.

Duties include, but are not limited to, receiving and transmitting emergency and non-emergency calls for the service via radio, answering telephone calls and text messages, disseminating sensitive law enforcement information, running CJIS and CORI queries.

The Dispatcher monitors closed-circuit television, alarm systems, multiple radio frequencies, foot traffic, maintains paper and electronic records, makes entries on a computer aided dispatching system.

The Dispatcher must exhibit professional standards and provide excellent customer service in all interactions. The Dispatcher wears a Department-issued uniform and must follow the rules and regulations of the Department and the University.

The Dispatcher must pass a proficiency test at the completion of their training period.

The Dispatcher gives verbal directives to students, faculty, staff and visitors to ensure compliance with University policies and procedures with respect to public safety matters.

The Dispatcher answers telephones and aids callers and visitors.

Administer First Aid and CPR to level of training.

The Dispatcher is often the first point of contact for the Suffolk University and Security Department.

Duties include, but are not limited to, receiving and transmitting emergency and non-emergency calls for the service via radio, answering telephone calls and text messages, disseminating sensitive law enforcement information, running CJIS and CORI queries.

The Dispatcher monitors closed-circuit television, alarm systems, multiple radio frequencies, foot traffic, maintains paper and electronic records, makes entries on a computer aided dispatching system.

The Dispatcher must exhibit professional standards and provide excellent customer service in all interactions. The Dispatcher wears a Department-issued uniform and must follow the rules and regulations of the Department and the University.

The Dispatcher must pass a proficiency test at the completion of their training period.

The Dispatcher gives verbal directives to students, faculty, staff and visitors to ensure compliance with University policies and procedures with respect to public safety matters.

The Dispatcher answers telephones and aids callers and visitors.

Administer First Aid and CPR to level of training.