"Dispatcher"

Job Details

Position Title: Dispatcher

Department: NMU Police Department

Term of Assignment: Continuing

FLSA Status: Non-Exempt = overtime eligible

Work Schedule: Traditionally, either Sunday-Wednesday 3:00 pm-1:00 am or Wednesday-Saturday, 3:00 pm-1:00 am based on seniority

Salary: Hourly rate: $16.10

Travel: Less than 10%

Brief Statement of Duties: Perform the duties of a police department dispatcher. Receive calls/walk-ins from the university community and visitors regarding a wide range of emergencies and non-emergency situations and relay accurate information to the appropriate personnel.

Minimum Qualifications

Required Education: High School Graduation or Equivalent

Required Minimum Work Experience: Three years of office experience or an Associate's Degree or two years' coursework leading to a Bachelor's Degree.

Knowledge, Skills, Abilities, or Attributes Required for Satisfactory Performance of the Position Duties:

• Excellent oral and written communication and comprehension skills.
• Ability to work well under pressure and emergency situations.
• Ability to provide excellent customer service during stressful situations.
• Ability to work effectively with frequent and multiple interruptions with accuracy and attention to detail.
• Ability to retain and recall information and accurately communicate this information to others.
• Ability to exercise good judgment.
• Complex problem solving abilities.
• Good interpersonal skills.

Additional Desirable Qualifications

• Experience working in a dispatch operations.
• Strong computer skills.

Special Instructions to Applicants: Submit application, resume, cover letter and reference list

Contact Information: Brenda Bickler, Employment Specialist, 906-227-2114

NMU is an equal opportunity employer.