Dispatcher - University Police Department

Job Description

Dispatcher - University Police Department
Southeast Missouri State University

Salary: Depends on Qualifications

Job Type: Full-Time

Job Number: 202600079

Location: Cape Girardeau, MO

Position Summary

PUBLIC SAFETY DISPATCHER

University Police Department
Full time

Primary Responsibilities

• Monitors, receives and directs routine and emergency telephone calls to the department, performing a variety of duties of a public service agency
• Monitors, receives and transmits routine and emergency radio transmissions to fulfill requests for services and support of officers on duty
• Manages software-based multi-channel radio communications, Missouri Uniform Law Enforcement System (MULES), and input data into a software- based dispatch and records management system
• Enters and retrieves confidential computer records and disseminates information to appropriate personnel
• Monitors fire alarms, security cameras, and environmental alarms
• Performs various support duties related to dispatch functions, including record keeping, typing, filing, and logs
• Operates mass notification systems such as Regroup and Alertus and deploys the indoor/outdoor warning system (storm sirens)
• Provides logistical support to parking services, transit services, and other university service providers

Required Qualifications

• High school diploma or GED
• MULES certified or eligible for MULES certification within 6-months of employment
• Ability to effectively operate dispatch technology; Experience in police dispatching a plus
• Knowledge of MS Office
• Excellent interpersonal, verbal and written communication skills
• Ability to work all shifts, specifically the midnight shift, but also including day and evening shifts, weekends, Holidays, and during academic breaks
• Ability to work independently wit minimal supervision
• Demonstrated problem solving abilities
• Demonstrated experience with and understanding of customer service

Required Background Check: Must successfully pass a background check and must be 18 years old. Failure to pass will result in the employment offer being revoked.

Required Information & Deadline

Application Deadline: The position is available immediately and will remain open until filled. To ensure full consideration, applications must be received by May 8, 2026.

To Apply: Submit the following items online by clicking on the APPLY button at the top of the page:

• Letter of interest addressing position qualifications
• Current Resume
• Names and contact information of three professional references may be asked for at a later date

Additional Information

About Southeast Missouri State University (SEMO): Founded in 1873 and accredited by the Higher Learning Commission, Southeast Missouri State University provides student-centered education and experiential learning with a foundation of liberal arts and sciences, embracing a tradition of access, exceptional teaching and commitment to student success that significantly contributes to the development of the region and beyond. SEMO values access to high quality, affordable education with a broadly representative student body, faculty and staff that respects and celebrates a diverse learning community in a global society.

SEMO Fast Facts
SEMO Strategic Action Plan

To apply, please visit https://www.schooljobs.com/careers/semoedu/jobs/5318003/dispatcher-university-police-department