Donor Services Specialist

Company:
North Carolina State University

Job Location:

Category:
Development and Fundraising

Type:
Full-Time

Join the Pack! A community with nearly 8,000 faculty and staff, and 30,000 students. NC State is one of the largest employers in North Carolina, offering a large range of career opportunities. Visit us at https://jobs.hr.ncsu.edu/.

Location: Raleigh, NC

Essential Job Duties:
The Donor Services Specialist ensures that all gift agreements and related processes, many of which are legally binding, are developed and managed in compliance with university, foundation, federal, and state policies and practices. Donor Services seeks a candidate who thrives in a fast-paced, innovative team environment.

The ideal candidate will possess exceptional writing skills, strong analytical and problem-solving abilities, and the capacity to manage multiple detail-oriented responsibilities simultaneously while collaborating closely with frontline fundraising staff. This position reports to the Associate Director of Donor Services.

Other Work/Responsibilities:
Key Responsibilities:

• Draft, review, and approve standard gift agreements, corporations and foundations agreements, and distinguished professorships agreements.
• Evaluate gifts and gift agreements for compliance with IRS regulations, CASE standards, university policies, best practices, and Advancement operational guidelines.
• Coordinate the review process and serve as a liaison with General Counsel, Scholarship and Financial Aid, Foundation Accounting and Investment, Procurement, Sponsored Research, the Provost's Office, the UNC System Office, and Sponsorships.
• Develop talking points and supporting materials for frontline fundraisers.
• Track and manage workflows and processes related to gift agreements.
• Conduct research on gift agreements and general gifts.
• Manage and track processes related to Distinguished Professorships within University Advancement.

Minimum Experience/Education:

• Bachelor's degree in a discipline related to the area of assignment; or an equivalent combination of training and experience.

Required Qualifications:

• Demonstrated ability to work independently,
• Ability to collaborate closely with the team and external partners.
• Effective verbal and written communication.
• Advanced Proficiency in Microsoft Applications (e.g., Word, Excel, PowerPoint, etc.) and Google Workspace Suite.
• Ability to quickly learn new software applications.
• Excels in utilizing technology in everyday work, problem-solving, and process improvement.
• Exceptional problem-solving and analytical skills.
• Experience working with confidential information.
• Excellent customer service skills.
• Exceptional attention to detail.
• Knowledge of legal contract writing and negotiating.
• Expertise in writing, including use of English grammar, punctuation, spelling and syntax.
• Ability to conduct independent research.

Preferred Qualifications:

• Previous experience in one of the following: advancement services, donor relations, donor services, gift compliance, gift administration, communications, stewardship writing, development, fundraising, research related to fundraising, reporting, legal writing, contracts, grant writing or related field preferably in large/complex organizations such as higher education, private school, foundation, health care systems or non-profit.
• Experience in professional writing and editing.
• Experience in project tracking software such as Smartsheets.
• Database system and process tracking experience.

Required License or Certification:
N/A

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