Downtown Gallery Assistant (Part-Time)

Job Summary

The downtown gallery assistant position at Colby College Museum of Art provides a positive and welcoming presence for visitors of all ages at the museum’s Joan Dignam Schmaltz Gallery, located in the Paul J. Schupf Art Center, located in downtown Waterville, Maine. In addition to being the museum’s primary day-to-day presence in the space to welcome and support public visitors to the gallery, the downtown gallery assistant is also responsible for ensuring smooth logistical and administrative operations as well as effective adherence to security and safety protocols in the space. The successful candidate will work under the direction of the Museum’s Learning and Engagement Coordinator and also will work closely with the museum security manager and members of the engagement team. This position is up to 20 hours per week that will require work on weekends and evenings, reflective of operating and programmatic hours. The ideal candidate will be punctual, friendly, detail oriented, and adaptable to changing situations.

Essential Functions

• Offer a positive and welcoming presence for visitors of all ages at the museum’s Joan Dignam Schmaltz Gallery of Art, providing excellent customer service and informational assistance related to exhibitions and programs in the museum’s gallery and the Schupf Art Center.
• Monitor activity in the gallery and ensure that all visitors adhere to museum protocols and policies.
• Maintain an alertness for unusual or suspicious activity and deal with various levels of incidents as necessary, including first response in an emergency; report security violations and write incident reports when necessary.
• Serve as a liaison and primary point of contact to the Schupf Art Center’s building manager to ensure smooth operation of gallery space and report any facility-related needs or emergencies.
• Work closely with learning and engagement staff on logistics for public and academic programs in downtown gallery.
• Assist in program execution by providing logistical support as needed towards setting up event spaces and communicating with guests, visitors, and colleagues. This includes evening and weekend events.
• Contribute to a hospitable environment for guest speakers, tour groups, and pre K-12 groups.
• Provide logistical support for downtown programs, workshops, and training sessions.
• Participate in regular meetings with engagement colleagues at the museum and Waterville Creates partners downtown.
• Assist the Mirken Director of Learning and Engagement and Mirken Coordinator of Campus and Community Collaboration with special projects as needed.
• Support the engagement team with administrative office tasks.
• Support the work of the engagement team through the use of software, data management, and registration tools.

Position Qualifications

High school diploma or equivalent required; professional coursework or post-secondary education are a plus. Three or more years of previous professional experience. Relevant engagement and/or administrative experience preferred. Highly motivated, flexible, and comfortable with all audiences. Unwavering commitment to fostering an antiracist, equitable work environment. Outstanding interpersonal and organizational skills. Attention to detail and accuracy are critical. Excellent verbal and written communications skills. Proficiency with Microsoft Office Suite and Google Suite; proficiency and/or ability to learn Airtable, Adobe Creative Suite, EventBrite, SurveyMonkey, Workday, and others specific to Colby College.