Work Where You Learn: Build Experience, Grow Skills, and
Contribute to Your University Community. This position is
available only to enrolled American University students.
Most student positions at American University are eligible to
use Federal Work Study (FWS) awards, with a few exceptions. FWS
funds cannot be applied to janitorial, construction, partisan or
sectarian positions. For information or questions regarding FWS
funds, please contact American University's Office of Financial
Aid.
Important guidance for current American University employees:
American University current employees, including those employed in
student positions, must apply through their employee Workday
account. If you are a current employee at American University,
please log into your employee Workday account and select the
Find Jobs report which will take you to our internal career
listings. Applying outside of your employee Workday account may
cause delays in a hire process.
Department:
Student Affairs Administrative Support
Time Type:
Part time
FLSA Status:
Non-Exempt
Job Description:
Summary:
The DSA Administrative Student Assistant provides administrative,
communications, research, event, and project support to the Office
of the Vice Provost for Student Affairs and other designated
divisional units. The student assistant helps create a welcoming
and student-centered first point of contact while supporting
digital communications, visual design, presentations, research,
data collection, events, and routine office operations.
The student assistant must exercise sound judgment, maintain
confidentiality, follow established protocols, and promptly refer
urgent, complex, or highly sensitive matters to professional staff.
The student assistant does not provide counseling, guidance,
conduct determinations, or crisis intervention.
Essential Functions:
1.) Constituent and Office Support
- Monitor routine inquiries received through telephone lines, and
reception areas; respond when appropriate and route questions to
the correct staff member or campus resource.
Welcome students, families, faculty, staff, and visitors and
provide accurate, courteous, and timely information about office
services and procedures.
Use established referral protocols to identify and immediately
elevate urgent, sensitive, or complex concerns to professional
staff.
Support scheduling, document preparation, filing, scanning,
copying, mail distribution, records organization, meeting agendas,
notes, and routine follow-up.
Help maintain an organized, professional, inclusive, and
accessible office environment, including shared spaces, supplies,
and digital resources.
2.) Communications, Graphic Design, and Digital Engagement
- Create and edit flyers, digital graphics, signage, handouts,
newsletters, and promotional materials using Canva, Adobe Creative
Suite, or other approved tools.
- Develop polished PowerPoint presentations, briefing materials,
reports, templates, infographics, and other visual communications
for divisional leaders and staff.
- Draft, proofread, and edit email, website, newsletter,
presentation, and social media content in alignment with university
brand and accessibility standards.
3.) Research, Data, and Special Projects
- Conduct background research, benchmarking, and environmental
scans related to student affairs programs, policies, trends, and
peer-institution practices.
- Summarize findings in concise research briefs, comparison
tables, annotated resource lists, and presentation materials.
- Collect, enter, organize, and verify program, participation,
and assessment data.
- Support divisional initiatives and time-limited projects by
maintaining project files, tracking action items, monitoring
deadlines, and following up on assigned deliverables.
4.) Events, Meetings, and Student Engagement
- Assist with planning and coordinating meetings, programs,
trainings, outreach activities, and divisional events.
- Support logistics including room reservations, calendars,
registration forms, attendee lists, agendas, materials, signage,
catering, technology, and post-event follow-up.
- Represent the Division of Student Affairs at information
tables, campus programs, and other outreach opportunities.
Position Type/Expected Hours of Work:
- Part-time.
- 10 hours per week.
Salary Range:
Required Education and Experience:
- High school diploma or equivalent.
- Active part-time or full-time enrollment as an undergraduate or
graduate student at American University.
- Current Federal Work-Study award and continued eligibility
throughout the employment period.
- Strong written, verbal, interpersonal, and customer-service
skills.
- Demonstrated organization, attention to detail, reliability,
and ability to manage multiple assignments and deadlines.
- Proficiency with Microsoft 365, including Word, Excel,
PowerPoint, Outlook, calendars, and shared documents.
- Ability to work independently and collaboratively, seek
guidance when needed, respond professionally to feedback, and
maintain regular communication with the supervisor.
- Ability to exercise discretion, maintain confidentiality, and
serve a diverse community with professionalism, respect, cultural
awareness, and an inclusive approach.
Preferred Education and Experience:
- Experience with graphic design or visual content creation using
Canva, Adobe Creative Suite, or comparable tools.
- Experience creating PowerPoint presentations, reports,
infographics, or data visualizations.
- Experience conducting research, preparing summaries, using
spreadsheets, administering surveys, or supporting assessment
projects.
- Prior experience in a university office, student organization,
customer-service role, communications setting, or event-planning
environment.
- Knowledge of American University resources and the student
experience.
- FERPA or other confidentiality training, or willingness to
complete required training upon hire.
Additional Eligibility Qualifications:
- Part-time position during the full academic year, generally
8–10 hours per week.
- Work is primarily scheduled Monday through Friday between 8:00
a.m. and 5:00 p.m.; occasional evening or weekend support may be
requested for programs or events with advance notice.
- The student employee must submit a current class schedule at
the beginning of each fall and spring semester and maintain an
agreed-upon work schedule.
- Continuation in the position is contingent upon satisfactory
performance, continued student status, Federal Work-Study
eligibility, and compliance with university policies and required
training.
- Other duties may be assigned when they are consistent with the
purpose and level of the position.
Other Details
- This position is available only to enrolled American
University students.
- Please note this job announcement is not designed to cover or
contain a comprehensive listing of activities, duties or
responsibilities that are required of the employee for this job.
Duties, responsibilities, and activities may change at any time
with or without notice.
- American University is an
E-Verify employer.
- Visit https://www.american.edu/hr/
for additional information about American University employment and
benefits.
Current American University Employees
American University current employees (including those employed in
student positions) must apply through their employee Workday
account. If you are a current employee at American University,
please log into Workday and select the Find Jobs report which will
take you to our internal career listings.
Contact Us
For more information or assistance with the American University
careers site, email
theworkline@american.edu
.
American University is an equal opportunity, affirmative action
institution that operates in compliance with applicable laws and
regulations. The university does not discriminate on the basis of
race, color, national origin, religion, sex (including pregnancy),
age, sexual orientation, disability, marital status, personal
appearance, gender identity and expression, family
responsibilities, political affiliation, source of income, veteran
status, an individual’s genetic information or any other bases
under federal or local laws (collectively "Protected Bases") in its
programs and activities.
