University of Toledo medical Center.

Performs complete and accurate registration and admission functions for the purpose of maximize reimbursement, and provide timely and accurate patient information to all other providers and users of patient data.

The ED Registration Specialist is highly skilled and works at a fully cross functional level.

Minimum Qualifications:

• High School diploma or equivalent required
• Previous customer service experience required
• Working knowledge to operate a computer in a windows-based environment utilizing various software programs such as Microsoft Word, Excel, Outlook to produce and manage essential reports and correspondence. Must be able to utilize computer keyboard proficiently.
• Ability to work with minimum supervision, Ability to apply understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to develop and maintain professional service-oriented working relationships with patients, families, physicians, nurses, co-workers, supervisors and others.
• Ability to provide excellent customer satisfaction when presenting information and responding to questions from staff, patients and the general public.
• Ability to deal with confrontation and stressful working environment while maintaining excellence in customer service
• Must be able to analyze data, calculate figures and amounts such as discounts, interest, percentages, add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Applicants may be tested

University of Toledo medical Center.

Performs complete and accurate registration and admission functions for the purpose of maximize reimbursement, and provide timely and accurate patient information to all other providers and users of patient data.

The ED Registration Specialist is highly skilled and works at a fully cross functional level.

Minimum Qualifications:

• High School diploma or equivalent required
• Previous customer service experience required
• Working knowledge to operate a computer in a windows-based environment utilizing various software programs such as Microsoft Word, Excel, Outlook to produce and manage essential reports and correspondence. Must be able to utilize computer keyboard proficiently.
• Ability to work with minimum supervision, Ability to apply understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to develop and maintain professional service-oriented working relationships with patients, families, physicians, nurses, co-workers, supervisors and others.
• Ability to provide excellent customer satisfaction when presenting information and responding to questions from staff, patients and the general public.
• Ability to deal with confrontation and stressful working environment while maintaining excellence in customer service
• Must be able to analyze data, calculate figures and amounts such as discounts, interest, percentages, add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Applicants may be tested