University of Sheffield

Education & Student Experience Assistant

Closes: Oct 13, 2026

Salary: £25,249 – £26,707 per year

Job description:

You will be part of a team that develops, manages and improves the effective organisation of our taught programmes and related student procedures. You will ensure policies and processes across the student journey are clear and straightforward, meet regulatory requirements, are consistently applied and deliver educational excellence.

You will provide crucial frontline support, representing the school in real time to deliver an outstanding student experience. As well as working on a reception, you will take ownership of a range of administrative tasks that support students as they progress through their programme.

The ideal candidate will have outstanding customer service and interpersonal skills, and an ability to put people at ease through sophisticated and sensitive verbal and non-verbal communication skills.

We are looking for a flexible, confident and enthusiastic approach to work and a focus on improving the experience of our students. Excellent time management skills along with the ability to work on a range of tasks in a timely and accurate way are also essential.

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About the employer

University of Sheffield

4.0 Star Employer Ranking

Join the University of Sheffield, a leading institution known for its research excellence and vibrant community, offering diverse career opportunities and comprehensive employee benefits.

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Education & Student Experience Assistant