"Education Support Officer"

Join a School that's redefining excellence in health sciences. Ranked #2 in Australia and #4 globally for Sport, Physical Therapy and Rehabilitation (QS 2024), we offer bold, innovative programs across six allied health professions. Our research is rated 'well above world class' (ERA Level 5), and we're proud to be ranked 38th in the world for Health (THE World University Rankings 2024). Whether you're starting your journey or advancing your career, this is where your impact begins.

As part of the Faculty of Medicine and Health, you'll be joining a community committed to innovation, excellence, and strategic vision in teaching, research, and clinical practice. We challenge conventional thinking and lead new possibilities in delivering wellness and healthcare-locally and globally. Our commitment to curiosity, connection, and excellence is what sets us apart.

We are currently seeking a dedicated Education Support Officer to join our team. In this role, you will provide a broad range of educational administration and operational support to academic, teaching, and professional staff. You'll play a key part in ensuring the smooth delivery of our programs, exercising initiative and sound judgment in managing day-to-day operations and resolving challenges.

This role may be required to travel between locations to support other work areas. There is a requirement for this position to be on site. Limited hybrid working arrangements can be discussed with your manager if you are successful in this position. Please note that this role is not open to current University of Sydney students.

Your key responsibilities will be to:

• manage program evaluation processes and facilitate improvements for coursework programs, implementing changes recommended by academic staff
• provide comprehensive administrative support to academic and teaching staff, including policy interpretation and assistance with procedural matters
• develop and maintain databases and contact lists to enhance learning and teaching activities, and train new staff on systems and policies
• manage the compilation and publication of academic content for both print and online platforms
• support the coordination of teaching processes, including assessments, examinations, scholarships, results processing, and evaluation
• manage educational reporting, compliance, and publication production, ensuring accurate information on university systems and adherence to work area requirements

About you:

• demonstrated client focus with strong stakeholder engagement capability to enable the delivery of successful outcomes
• effective and tactful communication skills (both verbal and written) together with strong problem-solving skills and the ability to use initiative and exercise sound judgement, along with the ability to prioritise workload during busy periods
• superior computer skills, including database maintenance, experience with Microsoft Office
• experience delivering education programs, preferably in a tertiary education environment
• highly developed interpersonal skills with the ability to build and maintain relationships with a diverse range of stakeholders including internal and external customers and suppliers, and University students

Base Salary $103,185 + 17% superannuation.

Applications (including a cover letter, CV and any additional supporting documentation) can be submitted via the Apply button at the top of the page. For employees of the University or contingent workers, please login into your Workday account and navigate to the Career icon on your Dashboard. Click on USYD Find Jobs and apply. For a confidential discussion about the role, or if you require reasonable adjustment or any documents in alternate formats, please contact Kathy Agostino, Recruitment Operations, via email to kathy.agostino@sydney.edu.au. Applications Close Monday 22 September 2025 11:59 PM.