DESCRIPTION
Under the general direction of the assigned Dean, this Educational Administrator position will provide direct leadership for the Learning Center programs and services. Manages long-term planning and design as well as the day-to-day operations of the department. Based on a thorough knowledge of pedagogy, current research and materials, curriculum design and instructional design, the director will work with the faculty, staff, and the supervising dean of the Learning Center to maintain and develop…
programming for student learning support outcomes, to coordinate the design and implement learning labs that advance the campus goals for student equity and learning support. Responsible for implementation, planning and evaluation of academic support services.
REPRESENTATIVE DUTIES
(E = indicates essential duties of the position)
- Oversees, manages, and plans the daily functions, operations, and activities of District Learning Centers. (E)
- Provides administrative and professional leadership and direction for District Learning Centers. (E)
- Leads in developing strategic plans for the program by coordinating with other departments and divisions; works with faculty and various disciplines to increase effectiveness and programs, services, and activities offerings. (E)
- Promotes diversity, equity, inclusion, cultural competency, and a positive work and academic environment. (E)
- Administers, develops, and implements goals, objectives, policies, procedures, work standards, and internal controls for the department and assigned program areas. (E)
- Works in concert with faculty and staff to manage an inclusive and integrated Learning Center. (E)
- Administers, develops, and standardizes procedures and methods to improve and continuously monitor the efficiency and effectiveness of assigned programs, service delivery methods, and procedures; assesses and monitors workload, administrative and support systems, and internal reporting relationships; identifies opportunities for improvement and makes recommendations to the Dean. (E)
- Develops, analyzes, and implements pedagogical strategies for students, faculty, and staff. (E)
- Directs and develops an outreach program to promote Learning Center activities and offerings. (E)
- Serves as the liaison between Deans, Counselors, and faculty in enhancing the retention of target students. (E)
- Coordinates with faculty, and dean to lead in the development, review and implementation of curriculum and program review. (E)
- Hires, supervises, trains, motivates, and evaluates the Learning Center faculty, staff, tutors, and student workers. (E)
- Establishes academic and work schedules and faculty assignments in coordination with division dean and faculty. (E)
- Plans and conducts research designed to facilitate a culture of data-driven decision making within the area, with the Director of Institutional Research and Planning. (E)
- Ensures equitable and appropriate services are provided to students in culturally relevant approaches.
- Provides leadership for data-informed discussions and implementation of program improvements and analyzes the effectiveness of Learning Center services. (E)
- Gathers and analyzes data and leads discussions regarding program needs with the Research Office and Enrollment Services. (E)
- Participates in participatory governance of the institution and fosters an environment of collegiality. (E)
- Prepares, administers and monitors assigned budgets; allocates resources in a cost-effective manner. (E)
- Provides regular updates to the supervising Dean regarding student success data and Learning Center activities. (E)
- Continues to build knowledge of current trends in academic support services and effective practices by visiting other colleges, attending workshops and state and national conferences, reading professional journals, analyzing research reports, and connecting through listservs. (E)
- Monitors changes in laws, regulations, and technology that may affect District or departmental operations; implements policy and procedural changes as required. (E)
- Responds to difficult and sensitive public inquiries and complaints and assists with resolutions and alternative recommendations. (E)
- Learns and applies emerging technologies and software and, as necessary, to perform duties in an efficient, organized, and timely manner. (E)
- Participates in the educational mission of the District. (E)
- Performs other related duties as assigned.

