Supervises eLearning staff and is responsible for hiring, mentoring, coaching, professional development, and performance evaluation.

Develops, implements and manages online and hybrid learning initiatives that promote excellence in course design, student engagement, and instructional innovation.

Oversees the development, implementation, and continuous improvement of quality assurance processes for online courses, including course review standards and scalable course design models, such as master course shells.

Leads and collaborates in the selection, implementation, integration, and support of the college’s learning management system (LMS) and related instructional technologies.

Researches, evaluates and recommends instructional technologies, digital tools, and emerging innovations to support teaching and learning effectiveness, engagement, and institutional effectiveness.

Oversees the Educational Media Studio and supports the development of high-quality multimedia instructional materials aligned with instructional design and accessibility standards.

Serves as a resource within Academic Affairs for institutional digital accessibility efforts by promoting accessible instructional practices and collaborating with stakeholders to coordinate processes that support compliance with ADA, Section 508, and WCAG.

Collaborates with faculty, staff, and college stakeholders to improve accessibility, usability, and effectiveness of instructional technologies, digital content, and online learning environments.

Develops and delivers training, consultation, and resources that support accessible course design, UDL, inclusive and effective online instructional practices.

Serves as a resource within Academic Affairs for initiatives related to emerging technologies, including AI, by collaborating with stakeholders in the evaluation of opportunities, risks, and best practices in teaching and learning.

Collects, analyzes, and reports data in collaboration with Institutional Research (IR) related to the areas of eLearning, instructional technologies, and online learning initiatives to support assessment, accreditation, compliance, and continuous improvement efforts.

Designs, develops, and coordinates professional development opportunities related to eLearning for faculty, staff, and students to build capacity in instructional technology and online teaching practices.

Establishes and maintains professional relationships with vendors, organizations, and external partners to support instructional technologies and digital learning initiatives.

Serves as a liaison and representative of the college in local, state, and national organizations, committees, meetings, and professional activities related to eLearning, instructional technology, and online education.

Provides service to the college through participation in events, committees, and other college activities.

Complies with all published College Rules, procedures, guidelines, and laws/regulations governing public employees, including but not limited to those related to document retention and destruction, FERPA, and confidentiality.

Strictly honors the privacy, security, and confidentiality of records and other sensitive information according to appropriate state, federal, and college regulations, policies, and procedures.

Provides service excellence through courteous, informed, accessible, and professional engagement.

Performs other duties as assigned.

Reports to: Vice Provost

QUALIFICATIONS

Required: A master’s degree in instructional design, educational technology, curriculum and instruction, education, or a related field with three (3) years of experience in eLearning, instructional design, academic technology, or related areas which must include online and hybrid course design, development, and delivery as well as LMS administration and support. A combination of education and experience equal to nine (9) years will be considered. Prior supervisory experience is required.
Additional Requirements: A criminal background check will be conducted.
Preferred: A PhD or equivalent in a related field with experience in postsecondary teaching; leading institution-wide eLearning or academic technology initiatives; and/or integrating emerging technologies into teaching and learning. Three (3) years of supervisory or leadership experience. Familiarity with accreditation standards related to distance education (i.e., SACSCOC, HLC). Certification or training in instructional design or quality frameworks (i.e., Quality Matters).

General Knowledge, Skills, and Abilities

• Ability to work successfully in a multi-cultural environment.
• Adaptability to Change – able to be flexible and supportive, able to positively and proactively assimilate change in rapid growth environment.
• Analytical Aptitude & Problem Solving - able to analyze information, problems, situations, practices and/or procedures, collect and interpret data, reason logically, establish facts, identify and define existing and potential issues, recognize the interrelationships among elements, draw valid conclusions, develop recommendations, as well as alternative courses of action, select appropriate course, follow up, and evaluate.
• Communication – able to effectively communicate in a professional, diplomatic, empathetic, and tactful manner using preferred method and level as applicable to the job.
• Critical Thinking & Judgement - able to make well-reasoned, sensible, and timely decisions based on careful, objective review and informed analysis of available information, considerations, and other factors.
• Customer Service – ability to respond promptly and courteously to all questions from students and faculty, demonstrating patience and persistence when helping students with little or no computer skills.
• Ethics – able to demonstrate integrity, professionalism, civility, and a high degree of ethics in all job-related actions.
• Leadership – has demonstrated success as an entrepreneurial, high energy, driven, hands-on leader. Possess expertise in selecting, training, developing, coaching, mentoring, and retaining a highly motivated workforce.
• Organization & Time Management – able to plan, schedule, and organize tasks related to the job to achieve goals within or ahead of established time frames.
• Problem Solving – proven skills in identifying issues, determining their cause, developing creative solutions, and following through with implementing resolutions.
• Team Orientation & Interpersonal — highly motivated team-player with ability to develop and maintain collaborative relationships with all levels within and external to the organization.
• Relationship Management – able to personally provide high level of interactive service to others, building relationships and addressing identified needs.
• Results Orientation – proven ability to set and exceed established targets.
• Systems & Software - proficient level of knowledge of Microsoft Office and/or relevant position software programs.
• Detail Oriented - Proven accuracy and attention to detail.
• Multi-task - Ability to expeditiously organize, coordinate, manage, prioritize, and perform multiple tasks simultaneously to swiftly assess a situation, determine a logical course of action, and apply the appropriate response.

Application Process: All applicants must submit a completed online SF application, a letter of intent, an up-to-date resume/curriculum vitae, and unofficial academic transcripts (if applicable) to be considered for this position. Unofficial transcripts are only accepted for review purposes, official transcripts are required prior to any offer of employment being made.

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

Santa Fe College (SF) is committed to maintaining a work and educational environment that embraces diversity and where no member of the college community is excluded from participation in, denied the benefits of, or subject to discrimination in any college program or activity based on: their race, ethnicity, national origin, color, religion, age, disability, sex, pregnancy status, gender identity, sexual orientation, marital status, genetic information, political opinions or affiliations, or veteran status. This commitment applies to employees, volunteers, students, and, to the extent possible, to third parties, applicants for admission, applicants for employment, and the general public. sfcollege.edu/eaeo

Inquiries regarding non-discrimination policies or concerns about discrimination or harassment, including concerns about sexual harassment or sexual violence under Title IX, should be directed to: equity.officer@sfcollege.edu

Santa Fe College reserves the right to extend deadlines and/or not to offer advertised positions. Preference will be given to eligible veterans and spouses of veterans.

Supervises eLearning staff and is responsible for hiring, mentoring, coaching, professional development, and performance evaluation.

Develops, implements and manages online and hybrid learning initiatives that promote excellence in course design, student engagement, and instructional innovation.

Oversees the development, implementation, and continuous improvement of quality assurance processes for online courses, including course review standards and scalable course design models, such as master course shells.

Leads and collaborates in the selection, implementation, integration, and support of the college’s learning management system (LMS) and related instructional technologies.

Researches, evaluates and recommends instructional technologies, digital tools, and emerging innovations to support teaching and learning effectiveness, engagement, and institutional effectiveness.

Oversees the Educational Media Studio and supports the development of high-quality multimedia instructional materials aligned with instructional design and accessibility standards.

Serves as a resource within Academic Affairs for institutional digital accessibility efforts by promoting accessible instructional practices and collaborating with stakeholders to coordinate processes that support compliance with ADA, Section 508, and WCAG.

Collaborates with faculty, staff, and college stakeholders to improve accessibility, usability, and effectiveness of instructional technologies, digital content, and online learning environments.

Develops and delivers training, consultation, and resources that support accessible course design, UDL, inclusive and effective online instructional practices.

Serves as a resource within Academic Affairs for initiatives related to emerging technologies, including AI, by collaborating with stakeholders in the evaluation of opportunities, risks, and best practices in teaching and learning.

Collects, analyzes, and reports data in collaboration with Institutional Research (IR) related to the areas of eLearning, instructional technologies, and online learning initiatives to support assessment, accreditation, compliance, and continuous improvement efforts.

Designs, develops, and coordinates professional development opportunities related to eLearning for faculty, staff, and students to build capacity in instructional technology and online teaching practices.

Establishes and maintains professional relationships with vendors, organizations, and external partners to support instructional technologies and digital learning initiatives.

Serves as a liaison and representative of the college in local, state, and national organizations, committees, meetings, and professional activities related to eLearning, instructional technology, and online education.

Provides service to the college through participation in events, committees, and other college activities.

Complies with all published College Rules, procedures, guidelines, and laws/regulations governing public employees, including but not limited to those related to document retention and destruction, FERPA, and confidentiality.

Strictly honors the privacy, security, and confidentiality of records and other sensitive information according to appropriate state, federal, and college regulations, policies, and procedures.

Provides service excellence through courteous, informed, accessible, and professional engagement.

Performs other duties as assigned.

Reports to: Vice Provost

QUALIFICATIONS

Required: A master’s degree in instructional design, educational technology, curriculum and instruction, education, or a related field with three (3) years of experience in eLearning, instructional design, academic technology, or related areas which must include online and hybrid course design, development, and delivery as well as LMS administration and support. A combination of education and experience equal to nine (9) years will be considered. Prior supervisory experience is required.
Additional Requirements: A criminal background check will be conducted.
Preferred: A PhD or equivalent in a related field with experience in postsecondary teaching; leading institution-wide eLearning or academic technology initiatives; and/or integrating emerging technologies into teaching and learning. Three (3) years of supervisory or leadership experience. Familiarity with accreditation standards related to distance education (i.e., SACSCOC, HLC). Certification or training in instructional design or quality frameworks (i.e., Quality Matters).

General Knowledge, Skills, and Abilities

• Ability to work successfully in a multi-cultural environment.
• Adaptability to Change – able to be flexible and supportive, able to positively and proactively assimilate change in rapid growth environment.
• Analytical Aptitude & Problem Solving - able to analyze information, problems, situations, practices and/or procedures, collect and interpret data, reason logically, establish facts, identify and define existing and potential issues, recognize the interrelationships among elements, draw valid conclusions, develop recommendations, as well as alternative courses of action, select appropriate course, follow up, and evaluate.
• Communication – able to effectively communicate in a professional, diplomatic, empathetic, and tactful manner using preferred method and level as applicable to the job.
• Critical Thinking & Judgement - able to make well-reasoned, sensible, and timely decisions based on careful, objective review and informed analysis of available information, considerations, and other factors.
• Customer Service – ability to respond promptly and courteously to all questions from students and faculty, demonstrating patience and persistence when helping students with little or no computer skills.
• Ethics – able to demonstrate integrity, professionalism, civility, and a high degree of ethics in all job-related actions.
• Leadership – has demonstrated success as an entrepreneurial, high energy, driven, hands-on leader. Possess expertise in selecting, training, developing, coaching, mentoring, and retaining a highly motivated workforce.
• Organization & Time Management – able to plan, schedule, and organize tasks related to the job to achieve goals within or ahead of established time frames.
• Problem Solving – proven skills in identifying issues, determining their cause, developing creative solutions, and following through with implementing resolutions.
• Team Orientation & Interpersonal — highly motivated team-player with ability to develop and maintain collaborative relationships with all levels within and external to the organization.
• Relationship Management – able to personally provide high level of interactive service to others, building relationships and addressing identified needs.
• Results Orientation – proven ability to set and exceed established targets.
• Systems & Software - proficient level of knowledge of Microsoft Office and/or relevant position software programs.
• Detail Oriented - Proven accuracy and attention to detail.
• Multi-task - Ability to expeditiously organize, coordinate, manage, prioritize, and perform multiple tasks simultaneously to swiftly assess a situation, determine a logical course of action, and apply the appropriate response.

Application Process: All applicants must submit a completed online SF application, a letter of intent, an up-to-date resume/curriculum vitae, and unofficial academic transcripts (if applicable) to be considered for this position. Unofficial transcripts are only accepted for review purposes, official transcripts are required prior to any offer of employment being made.

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

Santa Fe College (SF) is committed to maintaining a work and educational environment that embraces diversity and where no member of the college community is excluded from participation in, denied the benefits of, or subject to discrimination in any college program or activity based on: their race, ethnicity, national origin, color, religion, age, disability, sex, pregnancy status, gender identity, sexual orientation, marital status, genetic information, political opinions or affiliations, or veteran status. This commitment applies to employees, volunteers, students, and, to the extent possible, to third parties, applicants for admission, applicants for employment, and the general public. sfcollege.edu/eaeo

Inquiries regarding non-discrimination policies or concerns about discrimination or harassment, including concerns about sexual harassment or sexual violence under Title IX, should be directed to: equity.officer@sfcollege.edu

Santa Fe College reserves the right to extend deadlines and/or not to offer advertised positions. Preference will be given to eligible veterans and spouses of veterans.