About the Job
About the Job:
This position is responsible for the daily technical operations and supervision of the ECC service on the third shift at the University of Minnesota Veterinary Medical Center (VMC). The AH Pro 2 is the second level within the Animal Health Pro Job Family and is responsible for providing professional support in a specific area(s) of animal health. Gives exceptional care to our patients and clients. Provides a positive and a professional learning environment for staff, students, residents and faculty. Manages on-the-floor staffing and handles immediate staff behavioral corrections, escalating further issues to the day shift
ECC Supervisor.
80% Technician role
● Provide assistance to staff, students, residents, and faculty providing clinical services to
patients in an educational setting.
● Monitor and assist with maintaining inventory; order and stock supplies.
● Must be able to restrain and handle animals and/or assist with animal restraint and
handling.
● Under the direction of DVM’s, performs a variety of medical and diagnostic procedures
depending upon clinical indications and area of service; may perform intravenous and
related therapies (i.e. fluids, anesthesia, etc.), obtain fluid or tissue samples, perform
biopsy techniques, etc.
● With oversight by a DVM, applies clinical job knowledge and competence to the
management of the patient.
● Answers questions and explains or demonstrates procedures and equipment for clients,
residents, interns, senior veterinary students, and technician students; assists with
teaching labs.
● Performs record-keeping tasks related to medical procedures, including recording of:
procedures completed, supplies used, patient status, client communications, census
information, etc.
● Responsible for ensuring that all services and supplies are charged according to the
hospital fee schedule.
● May prepare and maintain a daily service schedule including facilities such as operating
rooms, specialty areas, pharmacies, etc.
● Must adhere to safety and infection control policies and procedures.
● Must have the ability to work in a clinical setting and maintain, prepare, and follow clinic
protocols.
20% Operational Oversight
● Clinical lead responsible for ECC overnight team. May entail escalation of issues with
equipment or physical space needs, and moderate complexity workflows.
● Focus on staff nightly scheduling, workflow direction, education, and competency.
● Provides training experience for staff and students as indicated.
● Competent in the service and any additional requirements (laser safety), precepts new
hires, works scheduled shifts.
● Aware of annual accession goals, guidelines for write offs, Accounts Receivable, charge
codes and estimates.
● Understands inventory and collaborates on finances
● Provides daily direction to staff to accomplish work goals; coordinates schedules, assigns
responsibilities, provides clear direction, sets priorities, coordinates work, builds in
accountability and monitors progress.
● Oversee infection control and sanitation activities to ensure a consistently clean working
environment.
● Approve/deny time and absence requests on shift
● Facilitate and support staff participation in professional development, educational
opportunities, workshops and/or seminars as appropriate.
● Promote a culture of positivity, teamwork and inclusivity. Resolve issues as they arise.
Understand and assure policies are carried out within the context of AFSCME collective
bargaining contract for labor represented employees.
● Meet with staff to maintain consistent communication regarding policies, procedures and
concerns. Ensure staff compliance with all relevant policies and guidelines including health
and safety, OSHA, School and University policies. Verify training, certification is complete.
● Maintains environment in inspection-ready condition adhering to agency standards.
● Encourages incident reporting, teaches importance, reviews, investigates and reports
findings to the direct leader.
● Manages conflict by supporting face-to-face resolution between team members and
mediates team member conversations as needed.
● Navigate escalated situations involving faculty, staff, and students. Mediates team
member conversations as needed. Provide guidance to staff and offer alternative solutions
that meet the needs of all parties.
5% Additional duties as assigned
● Provide backup for team members as needed and other special projects as assigned.
● Continue professional development through attendance of courses, workshops, seminars
and other meetings; maintain professional certification and licensure.
● Participates in daily rounds.
● Other duties as assigned by Clinician or Director of Patient Services.
Qualifications
All required qualifications must be included in the application materials
Required qualifications:
BA/BS plus 2 years of Emergency/Critical Care experience as a technician or a combination of both work experience and education to equal 6 years. Candidates will be Licensed Veterinary Technicians (LVT) and have the skills to cover shifts in their areas. Additional qualifications include problem-solving and interpersonal skills, veterinary terminology knowledge, and proficiency in restraining and handling small animals.
Preferred Qualifications:
The preferred qualifications for this position include two years of supervisory experience in a veterinary or healthcare environment, along with experience in private practice and educational settings.
About the Department
The Veterinary Medical Center (VMC) has served the community for more than a century. The Veterinary Medical Center is one of the nation’s busiest veterinary hospitals, treating more than 35,000 companion and 4,000 large animal cases annually . A world-renowned clinic with state-of-the-art equipment and comprehensive, cutting-edge services, the Veterinary Medical Center is the state’s premier provider of top quality veterinary care. With access to the University of Minnesota’s care network, the Veterinary Medical Center focuses on enhancing the human-animal bond while providing access to outstanding patient care.
The Veterinary Medical Center is comprised of the Lewis Small Animal Hospital for dogs, cats, and other companion animals, the Piper Clinic at the Leatherdale Equine Center , for horses, the Large Animal Hospital , which treats equine and farm animals, and occasionally, zoo animals, and the West Metro Equine Practice , located in Long Lake, MN.
To learn more about the Veterinary Medical Center click here .
Pay and Benefits
Pay Range: $34.07 to $40.00, depending on education/qualifications/experience
Time Appointment: 100% App ointment
Position Type : Civil-Service & Non-Faculty Labor Represented Staff
Please visit the Office of Human Resources website for more information regarding benefit eligibility.
The University offers a comprehensive benefits package that includes:
- Competitive wages, paid holidays, and generous time off
- Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program
