Employee Experience Advisor

Employee Experience Advisor

Footscray, Australia

Job Info

• Job Identification 17989
• Job Category P&C Business Partners
• Posting Date 05/27/2026, 05:28 AM
• Locations Footscray Park
• Apply Before 06/10/2026, 02:00 PM
• Job Schedule Full time

Job Description

About VU:

At VU, we aim to be one of the leading impact universities in the world. VU is an impact‑driven university committed to equity, excellence and opportunity. Based in Melbourne’s west and connected globally, we put students first through the VU Block Model®, dual‑sector pathways and strong industry partnerships. We are a values‑led, inclusive workplace where diverse talent is supported to make a real difference.

About the Team:

The Employee Experience team sits within People & Culture and plays a critical role in supporting staff across the University. The team delivers responsive, high-quality support services and ensures a seamless employee experience across the employment lifecycle.

About the Role:

As an Employee Experience Advisor, you will act as a key point of contact for People & Culture enquiries, supporting employees and managers through the VU People First Helpdesk and HR operations.

This role requires a proactive and detail-oriented professional who can deliver efficient, high-quality HR support. You will contribute to a positive employee experience by resolving queries, processing HR transactions, maintaining data integrity, and supporting continuous improvement across systems and processes.

Position Key Duties

Examples of the key duties associated with the role:

• Act as a key point of contact for People & Culture enquiries via the People First Helpdesk
• Provide advice and guidance to employees and managers on HR processes, policies, and systems
• Process HR transactions and maintain employee records, including positions and assignments
• Support onboarding and employment administration, including background and compliance checks
• Maintain accurate data and conduct audits to ensure integrity across HR systems
• Coordinate and escalate complex queries to relevant teams as required
• Contribute to continuous improvement of HR processes, knowledge content, and service delivery
• Support reporting and use data insights to inform decision-making and improvements Collaborate with People & Culture teams and stakeholders to deliver effective solutions
• Promote a safe, inclusive, and values-driven workplace culture

Position Details

• Classification: HEP 6
• Salary: $91,796 - $99,361 Plus 17% Super
• Employment Type: Full Time – 12 Month Fixed Term
• Hours per Week: 36.75/1 FTE
• Location: Footscray Park Campus – 3 days on-site

For a detailed overview of the role’s duties and responsibilities, please refer to the Position Description - Employee Experience Advisor

About You

You are a proactive and service-focused professional with a strong commitment to delivering high-quality People & Culture support. You bring:

• Strong communication skills with a professional and approachable manner
• High attention to detail and accuracy when managing HR processes and data
• Ability to manage competing priorities in a fast-paced, service-driven environment
• A proactive, solutions-focused mindset with sound judgement and problem-solving capability
• Strong interpersonal skills and the ability to build effective relationships across diverse stakeholders
• A collaborative approach and genuine interest in enhancing employee experience and continuous improvement

The University is a Child Safe organisation. You will be required to hold a current Working with Children Check (WWCC) or be willing to obtain one prior to commencing employment.

How to Apply

To submit your application please click on the Apply button.

Applications must be submitted as a single document comprising:

• A cover letter
• Your curriculum vitae/resume
• Your responses addressing all selection criteria located in the position description
• Evidence of applicable qualifications, licences and registration

Applications will close Monday 15 June at 5pm. This advert may close earlier should a suitable candidate be identified. Early applications are strongly encouraged.

Visa sponsorship is not available for this position. This role requires for applicants to have full and permanent working rights in Australia.

Why Join VU:

VU provides competitive salaries, excellent superannuation, and a variety of benefits. university fosters an environment where staff can excel, achieve their goals, and develop their careers. With a focus on diversity, inclusion, and family-friendly policies, VU supports both professional and personal well-being. For more information, please visit our Careers at VU Webpage

Our Commitment:

Victoria University is committed to fostering an inclusive, respectful, and socially responsible community. We honour our deep diversity by respecting First Nations perspectives and embedding sustainable approaches to Protecting Country, while championing progressive inclusivity for all—embracing Aboriginal and Torres Strait Islander peoples, people with disability, culturally and racially marginalised communities, LGBTQIA+ individuals, and people of all ages and socio‑economic backgrounds.

As a WGEA Employer of Choice for Gender Equality, we strive to create a place where everyone feels they belong, and we ensure a positive, barrier‑free recruitment experience by providing adjustments and accessible formats upon request at inclusivecareers@vu.edu.au or (03) 9919 5999.