Employee & Labor Relations, Senior Representative

Job Details

Job Title: Employee & Labor Relations, Senior Representative

Department: Health System Shared Services | Human Resource Administration

Human Resources is responsible for establishing HR-related policies and controls, partnering with clients to provide solutions, executing HR operations, providing and interpreting HR-related reports, and supporting strategic decisions. Employee and labor relations is responsible maintaining and improving employee relationships via communication, performance management, processing grievances and disputes, and interpreting university policies. Responsible for developing labor strategies and policies, overseeing the management of labor relations, leading the negotiation of collective bargaining agreements with unions, and managing union grievances. Work is primarily achieved through individual efforts or by participation on functional or project teams. May coordinate, influence, or review the work of others. May be the primary owner/authority on a given program or process. Requires the application of specialized expertise within a profession to achieve results.

Emphasizes in-depth knowledge, project management, and influencing skills. At more seasoned levels may manage one or two direct reports or cultivate relationships to produce optimal results. Typically requires a university degree or equivalent work experience that provides knowledge of fundamental theories, principles, and concepts.

Fully experienced professional. Typically the most prevalent job level within Career Band. May serve as informal resource for less experienced colleagues. Applies industry knowledge and a thorough understanding of concepts, principals, and technical capabilities to perform tasks and projects. Works on complex projects of large scope; may refer to precedents and defined parameters. Completes routine work independently; receives general guidance on new projects. Work reviewed for purpose of meeting objectives. Exchanges information on sensitive matters. Works to build consensus.

Scope of Position

Delivers Employee & Labor Relations (ELR) services for assigned areas of responsibility. Provides ELR support to assigned areas of responsibility for university, federal, and state policy communication, training, enforcement, investigation, and remediation. Consult with HR partners, managers, and employees, to ensure execution of full scope of employment decisions and employee-related matters.

Position Summary

• Executes core services of the CoE including conflict resolution, labor management, investigation, risk management, corrective action and grievance administration, and policy administration.
• Builds and maintains active, collaborative relationships with HR leadership, HRBP, HRC, and CoE teams to ensure a high level of partnership in implementing strategic ELR initiatives and priorities.
• Provides consultation to campus and/or Medical Center leadership on employment-related matters, including researching employment inquiries and investigating employment issues.
• Reviews and investigates employee complaints, analyzes and documents investigation outcomes, and recommends action steps.
• Analyzes and interprets university and/or Medical Center policies, collective bargaining agreements, and applicable employment and labor laws.
• Designs and conducts employee training opportunities to support ELR and organizational initiatives to improve organizational effectiveness and reduce risk.
• Possess employment and labor law knowledge and stays abreast of national and local trends in order to provide the most relevant and current strategic guidance to university and Medical Center leaders.

Minimum Requirements

• Bachelor's degree or equivalent experience. Advanced degree in relevant field may be desirable.
• 4 years of relevant experience required. 4-8 years of relevant experience preferred.
• Emphasizes in-depth knowledge, project management, and influencing skills.
• May serve as informal resource for less experienced colleagues.
• Applies industry knowledge and a thorough understanding of concepts, principals, and technical capabilities to perform tasks and projects.
• Works on complex projects of large scope; may refer to precedents and defined parameters.
• Completes routine work independently; receives general guidance on new projects.
• Exchanges information on sensitive matters.
• Works to build consensus.