Job Summary
Under the supervision of the Senior Manager of Employee Relations, this position will address issues related to employee relations, complaints, grievances, claims, and cases. Assist in meeting applicable standards, regulations, and best practices. Conduct review and investigations of alleged student, faculty, staff, and outside third-party misconduct, including but not limited to the preparation of comprehensive reports of investigations, findings, recommendations for appropriate action, and consulting campus administrators to facilitate recommendations and proposed sanctions. Advise supervisors on employee performance management and counseling/corrective actions. Conduct and coordinate training programs related to employee relations and organizational development. Address inquiries from government agencies (e.g. EEOC, EDD, FEHA). Administration and case management of terminations, wage and hour, and other employee services in compliance with regulatory requirements.
Knowledge, Skills and Abilities
Individuals must possess the knowledge, skills, and abilities or be able to perform the essential functions of the assigned classification, with or without reasonable accommodation(s), using some other combination of skills and abilities. Necessary knowledge, skills, and abilities are as follows:
Knowledge of:
- Human Resources/Employee Relations best practices, compliance with employment laws and regulations.
- College, department, and/or program organization, policies, procedures, rules, and regulations related to the area of assignment.
- Record keeping, filing, file sharing, and filing systems methods and techniques.
- Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, and Teams).
Skills:
- Active listening, engaging, and responsive communication.
- Effective interpersonal skills including interaction with administration, management, faculty, staff, students, and other external contacts.
- Effective multitasking skills specific to the organization and management of concurrent projects and assigned priorities.
- Utilizing a wide array of office equipment and machines related to the area of assignment.
- Planning and organizational skills.
Ability to:
- Independently perform the assigned responsibilities of the position.
- Interpret, apply, and explain rules, regulations, policies, and procedures related to the area of assignment.
- Work with multiple and changing priorities related to the area of assignment.
- Effectively conduct investigations and remain neutral.
- Compose correspondence and other written materials.
- Approach complex problems logically and systematically. Plan, organize, and prioritize schedules and workload to meet timelines.
- Demonstrate strong verbal and non-verbal communication skills.
- Communicate effectively both verbally and in writing.
- Demonstrate initiative and motivation working in a team atmosphere.
- Work well under pressure.
- Accomplish goals by working through formal and informal channels with diplomacy and tactfulness.
- Provide proactive completion and improvement of all office tasks.
- Utilize computer software programs, applications, platforms, databases, and peripheral equipment related to the area of assignment.
- Understand and follow verbal and written directions.
- Understand the scope of authority in making decisions.
- Demonstrate a commitment to working in an organization that values and promotes humanism.
Required Qualifications
Experience:
- Bachelor’s degree with emphasis in Human Resources, or Business Administration, or a related field.
- Three – five years conducting investigations or handling employee relations matters. Ability to conduct effective presentations.
Preferred Qualifications
- SHRM-CP or PHR credential preferred.
- Master’s degree.
Posting Date:
09/24/2025
Closing Date:
9/24/2026
Essential Job Duties
To apply, visit https://jobs.westernu.edu/postings/34396