Endpoint Configuration Engineer
Department:
Customer Support Administration
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Systems Experience
Position Title:
Endpoint Configuration Engineer
Job Family Group:
Professional Staff
Job Description Summary:
The Endpoint Configuration Engineer role within Customer Support's Endpoint Configuration team involves designing, implementing, troubleshooting, analyzing, and maintaining workstations, software, operating systems, and printer-related configuration and management systems for enterprise environments. Within Customer Support, the Endpoint Configuration Engineering team works alongside the Service Desk and Desktop Support teams to provide support and advice when initial and on-site troubleshooting require additional expertise. The role involves a broad general knowledge of information systems, along with an interest in workstation configuration and management. Members of the Endpoint Configuration team also serve as consultants and mentors for the Service Desk and Desktop Support teams.
Job Description:
Job Duties:
- Provide system administrator-level technical support throughout all phases of endpoint management.
Work Environment
This is a hybrid position and requires the incumbent to reside in Kansas or Missouri.
Required Qualifications
Work Experience:
- Four (4) years relevant experience in information technology or information systems. Relevant experience may substitute for education on a year-for-year basis.
- Three (3) years relevant experience in endpoint management, configuration management, systems administration or related technical services.
Work Experience:
- Experience with enterprise client, server, operating systems.
- Experience managing enterprise devices with modern endpoint management platforms and centralized policy management within directory service environments.
- Experience with various hardware platforms and core endpoint administration functions, including system configuration, user profile management, data protection, and software/patch lifecycle management.
- Experience developing and maintaining PowerShell scripts or other automation solutions to support endpoint management.
- Experience with enterprise networking concepts including TCP/IP, DNS, DHCP, VPN.
- Related work experience in a higher education or academic health care organization.
- Communication
- Attention to detail
- Interpersonal skills
- Multitasking
- Organization
- Customer service
- Resume/CV
- Cover Letter
Coverage begins on day one for health, dental, and vision insurance and includes health expense accounts with generous employer contributions if the employee participates in a qualifying health plan. Employer-paid life insurance, long-term disability insurance, and various additional voluntary insurance plans are available. Paid time off, including vacation and sick, begins accruing upon hire, plus ten paid holidays. One paid discretionary day is available after six months of employment, and paid time off for bereavement, jury duty, military service, and parental leave is available after 12 months of employment. A retirement program with a generous employer contribution and additional voluntary retirement programs (457 or 403b) are available. https://www.kumc.edu/human-resources/benefits.html
Employee Type:
Regular
Time Type:
Full time
Rate Type:
Salary
Compensation Statement:
The pay range listed for this position is determined by our compensation program using market data and salary benchmarking. A combination of factors is considered in making compensation decisions including, but not limited to, education, experience and training, qualifications relative to the requirements of the position, and funding. At the University of Kansas Medical Center, a reasonable estimate for the starting pay range will be the minimum to midpoint of the posted range, taking into account the combination of factors listed above.
Pay Range:
$60,800.00 - $91,200.00
Minimum
$60,800.00
Midpoint
$76,000.00
Maximum
$91,200.00
Application Instructions:
To learn more and apply online, please visit https://kumc.wd5.myworkdayjobs.com/en-US/kumc-jobs/job/Kansas-City-Metro-Area/Endpoint-Configuration-Engineer_JR010457 or go to https://careers.kumc.edu/ and search for position number JR010457.
Applications must be submitted directly through the KU Medical Center website to be considered for this position. Any applications submitted via email or this website will NOT be reviewed or considered.
About KU Medical Center:
The University of Kansas Medical Center's mission is to educate exceptional health care professionals through a full range of undergraduate, graduate, professional, postdoctoral and continuing education programs in the schools of Medicine, Nursing and Health Professions. KU Medical Center also advances the health sciences through world-class research programs; provides compassionate and state-of-the-art patient care in an academic medical center environment; and works with communities in every Kansas county to improve the health of Kansans. Learn more at www.kumc.edu.
Benefits:
KUMC offers a range of great benefits that support employees and eligible family members. Our health insurance benefits begin on hire date and KUMC offers other exciting benefits such as paid parental leave, generous employer retirement contributions and other resources to improve health and well-being. For more information, please visit https://www.kumc.edu/human-resources/benefits.html
Equal Employment Opportunity Statement
The University of Kansas Medical Center is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, ethnicity, ancestry, age, protected veteran or disability status, marital status, parental status, or genetic information. http://policy.ku.edu/IOA/nondiscrimination">http://policy.ku.edu/IOA/nondiscrimination
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