Job Description Summary / TWC Summary
Provides services for specialized computing and/or multiple technologies. Performs complex and diverse computer and/or AV support activities (in-person and via telephone). Performs necessary repairs on any desktop, laptop or printer supported by the Office of Information Technology (OIT). Interprets and resolves various technology situations, incidents, and problems. Consults with customers on upgrades and repairs; interacts with vendors. The incumbent provides immediate technical responses for…
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