Engineering Admissions Counselor
Job Summary
As a key representative of the College of Engineering and EPI, the Engineering Admissions Counselor embodies the face and spirit of the College. Reporting to the Associate Director of Marketing and Recruitment, this role requires an energetic, personable, and student-focused individual who thrives on building relationships and promoting academic excellence. The Counselor is responsible for recruiting domestic and international graduate students by showcasing the College’s innovative programs, providing personalized pre-admission guidance, and fostering connections that lead to student success. Based on campus in Beaumont, Texas, and deeply rooted in the Southeast Texas community, the ideal candidate excels at creating memorable experiences for prospective students and ensuring seamless transitions from admission to enrollment. With a passion for delivering exceptional service and a commitment to advancing student retention, this role is integral to the College’s mission of shaping the next generation of engineering leaders.
Essential Job Functions
Recruitment and Outreach:
- Actively promote the College of Engineering and EPI to prospective graduate students through targeted recruitment efforts, including travel to Lamar University’s recruitment zones.
- Represent the College at recruitment fairs, high-impact events, and on-campus tours, serving as an enthusiastic ambassador for engineering programs.
- Develop and maintain partnerships with feeder institutions, professional organizations, and industry stakeholders to identify potential students.
Student Advising and Support:
- Provide personalized pre-admission advisement to prospective students, including assistance with application processes, program selection, and matriculation.
- Serve as a point of contact for inquiries, offering clear and accurate information about graduate degree programs and admission requirements.
- Provide exceptional service to all prospective and current students, addressing inquiries and concerns promptly and professionally to facilitate a positive experience.
Marketing and Communication:
- Collaborate with the College’s marketing team to develop promotional materials and campaigns that highlight the unique aspects of engineering programs.
- Deliver engaging presentations and workshops to highlight opportunities within the College.
- Manage follow-up communication with prospective students, ensuring timely and meaningful engagement.
Event Coordination and Participation:
- Plan, organize, and participate in recruitment events, open houses, and College-sponsored activities aimed at promoting engineering programs.
- Set up and manage recruitment materials and displays, ensuring a professional and compelling presence at all events.
Data Management and Reporting:
- Track and report on recruitment activities, enrollment trends, and student engagement metrics to evaluate the effectiveness of outreach efforts.
- Maintain accurate and up-to-date records of prospective student interactions in the university's CRM system.
Minimum and Desired Qualifications
Minimum Qualifications:
- Bachelor's Degree OR a combination of college credit and applicable higher education experience may be substituted while actively pursuing a bachelor’s degree.
Desired Qualifications:
- At least 2 years of experience in higher education, student recruitment, or a related field.
- Experience working with international student populations, including knowledge of recruitment processes and key considerations related to global student engagement.
- Familiarity with college recruitment processes, including student outreach, enrollment, and retention.
- Proficiency in using technology systems such as Banner, Customer Relationship Management (CRM) systems (e.g., Slate), and Microsoft Office Suite, with a focus on PowerPoint, Excel, and database management.
- Experience with scheduling tools, electronic calendar management, and video conferencing platforms (e.g., Zoom, MS Teams).
Supplemental Information
Key Competencies:
- Strong leadership and collaboration skills, with the ability to guide teams and collaborate effectively with key stakeholders.
- Exceptional attention to detail, project management expertise, and the ability to multitask in high-pressure situations.
- Excellent written and verbal communication skills, including editing, proofreading, and engaging with individuals at all organizational levels.
- Proven ability to deliver professional, courteous customer service while meeting the needs of students, faculty, staff, and external partners.
- High level of discretion and professionalism, with a commitment to confidentiality and maintaining a professional demeanor.
- Proficiency in advising and counseling to provide effective support to prospective and current students.
Physical Requirements:
- Lift and carry up to 50 lbs., including reams of paper, tables, banners, and recruitment materials.
- Set up and tear down materials for recruitment events, requiring bending, lifting, and carrying.
- Stand and walk for extended periods during events and campus activities.
- Traverse campus terrain and buildings as needed for visits and camps.
Job Conditions:
- Standard hours: 8 am – 5 pm, Monday – Friday, with occasional early mornings, evenings, and weekends.
- On-campus position requiring attendance at mandatory College of Engineering and EPI events, which may fall outside regular hours.
- Extensive travel within recruitment zones; reliable personal vehicle required.
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