Enrollment Management Specialist, Application Management

Job Details

Job Title: Enrollment Management Specialist, Application Management
Location: Tallahassee, FL
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 62804

Department

Office of Admissions

Responsibilities

Responsible for the application management functions of various college application systems (Slate and Common Applications) within the Office of Admissions. Assists in the management and development of workflows for multiple application systems, both internal and external, for various application types for the Office of Admissions. Responsible for analyzing data regarding the different application systems. Provides administrative support for the Application Management section by aiding in troubleshooting errors specific to the various application systems. Reconciles data to improve user experience with the different application systems.

Responsible for running daily reports to reconcile application data for various application types (such as freshman, transfer, graduate, non-degree seeking, transient, and readmission applications) for the Office of Admissions. Assist in the management of the workflow within all application systems to ensure applications, test scores and school records are consolidated in a single profile, in order to verify application data. Load and link transcript information on a daily basis. Ensures that the admission processing functions are in compliance with established University and Board of Governors procedures and policies. Completes application audits for the Application Management section of the Office of Admissions. Identifies and resolves duplicate applications and contacts students for corrective action on application information.

Provides administrative support for post application submissions via internal and external college application portals. Provides guidance to applicants, parents, high school/college counselors and University personnel regarding admission applications and counsels individuals regarding the application process. Coordinates with other areas of the department to develop reports, analyze and reconcile data (queries run daily) to maximize user experience and identify potential errors specific to the internal and external college application systems.

Reviews and evaluates policies and procedures on the application management functions for external college application systems. Provides support and information in discussions and testing with information technology services regarding changes to the student information system and the functionality of admissions' applications. Completes statistical data and analysis of application data for Board of Governors reporting to include end date, degree date, self-reported information.

Participates in special events hosted by the Office of Admissions such as Preview and counselor workshops. Assists other sections during peak times in support of the goals of the Enrollment Management.

Qualifications

Bachelor's degree and one year of experience; or a high school diploma/equivalent and five years of relevant experience. (Note: a combination of post high school education and experience equal to five years.)

Preferred Qualifications

• We seek enthusiastic candidates who are detail-oriented, and who work well independently as well as in a team.
• Candidates should have the ability to review, analyze, formulate, and organize data and information and follow through on assignments.
• Applicants should be able to establish and maintain effective working relationships and should possess a strong sense of initiative while managing multiple responsibilities concurrently.
• Candidates should be able to communicate effectively both verbally and in writing.