Enrollment Navigator (Temp PT)

Department: Admissions

Campus: West Hills Center

Remote Work Option: Fully In-Person (May be subject to change)

Work Hours (for hourly positions): This is a temporary part-time 20-25 hour/week position with option for medical benefits at full employee cost.

Hourly Wage: $21.27

Job Category: Administrators

Employment Type: Temporary Part-Time

Job Slot: N/A

Job Open Date: 8/25/2025

Job Close Date: Open Until Filled

General Summary

Actively supports students through the completion of the enrollment process at CCAC.

Requirements

Bachelor's degree and one year's experience in a sales and/or customer-facing position or an Associate's degree and three year's experience in a sales and/or customer-facing position. Experience working in higher education or admissions is preferred. Ability to work independently and in a team setting to meet expected goals. Ability to multi-task. Strong organizational and follow-up skills. Related professional position in higher education. A valid Pennsylvania driver's license is required. Excellent customer service skills. Ability to travel and be housed at any of the College's campuses or centers and to serve as backfill at enrollment related events and serve as a representative of the College at public and private events. Some evenings, weekends and travel required.

Job Duties

1. Conducts follow up to recruitment campaigns in person, by phone, email and text.
2. Assists potential students through the enrollment funnel.
3. Partners with placement testing, financial aid, academic advising and registration to support students through the enrollment funnel.
4. Records recruiting activity outcomes, maintains contact lists and databases and analyzes enrollment data.
5. Conducts and/or provides support for on-campus recruitment/admissions activities including meeting with potential students and parents to discuss college enrollment process.
6. Interfaces or networks with appropriate internal and external parties to assist potential students.
7. Represents CCAC by conducting presentations to student and parent groups.
8. Conducts campus tours/meetings to prospective students.
9. Develops and maintains relationships with personnel representing high schools, social agencies and organizations, the business community and external constituencies.
10. Maintains contact with the academic departments, career services, continuing education and college centers to remain current about new programs, program changes and other information critical to the successful recruitment of new students.
11. Performs other duties as assigned.